Account Specialist

Job Description
Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers
Job Summary:
As a Transaction Processing Specialist in Market Operations, you'll provide operational support within Commercial & Investment Banking. You'll be responsible for ensuring that all aspects of transaction management for clients are completed on time and exceptions and client inquiries are resolved. You'll also provide subject matter expertise to clients. Additional responsibilities may include managing daily regulatory reporting tasks and remediation activities, as well as process improvement.
Job Responsibilities :

• Execute tasks assigned
• Take lead on process improvement and automation
• Manage assigned tasks independently with a little or no supervision
• Have a control mindset and be alert to issues and risks that have impact on process or to the organization

Required Qualifications, Skills and Capabilities:

• Experience in middle or back office operations
• Understanding of the financial services industry, products, and processes
• Strong analytical skills with complementary communications and presentation skills with attention to detail and accuracy
• A strong sense of ownership and responsibility
• Excellent client focus and customer care working practices
• Ability to drive results through people, communication, influence, and interactions
• Bachelor's degree
• Strong computer skills (MS Excel, Word, PPT, Outlook, etc.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.