About Zscaler
Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.
Our General and Administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, drive and expertise to work with the world's cloud security leader.
We're looking for an experienced People Operations Specialists to join our People Operations team. Reporting to the Manager of People Services, you will play a major role in the employee experience from the moment an employee joins a company, to the moment they leave, and everything in between.
- You will manage the onboarding of new employees and throughout the employee life-cycle regarding benefit enrolment including leavers and off-cycle qualifying life events.
- Help manage end-to-end employee lifecycle processes, including onboarding, employee records management, transfers, promotions, and off-boarding.
- Collaborate with internal and external teams to build processes, identify solutions, and complete tasks.
- You will identify and highlight risks, and partner with the team to develop solutions.
- Identify ambiguities in processes and define solutions by collaborating with Payroll, Legal, Finance, and vendors. Document solutions in standard operating procedures.
- Administer time off, leave of absence, and payroll inputs based on statutory requirements.
- Raise insurance claims for short- and long-term sick leave
- Track and maintain metrics and dashboards related to the use of benefit programs.
- You will collaborate with all partners for roll out of annual benefits enrollment.
- Service level agreement adherence for processing and checking vendor invoices
- You will respond to and action employee requests related to HR policies, benefits, and general HR matters and resolving issues within the defined Service level agreement
- Provide payroll with relevant payroll reports each month by the required due date
- Administer the updating of relevant benefits after any employee salary changes
- Help administer non-insured benefits programs – leave of absence, tuition reimbursement, Child care
- You will create quarterly headcount audits with all benefit providers.
- Help improve projects to improve employee experience operational efficiency of benefit programs and HR processes
- Work with internal partners (Payroll, Finance, and Legal) on the day-to-today administration of Zscaler's benefit programs.
- Maintain accurate HR records and create regular reports for HR metrics.
- Analyse HR data to identify trends and provide insights to enhance HR processes.
- Help with ad-hoc projects.
What We're Looking for (Minimum Qualifications)
- 4+ years experience with HR Benefits programs
- Bachelor's degree in business, Human Resources
- Knowledge of employment/labour laws and benefit offerings for multiple AMS and APJ countries
- Familiarity with HRIS, payroll and benefits software systems
- Ability in making sound decisions
What Will Make You Stand Out (Preferred Qualifications)
- Experience in a fast-growing technology organisation or SaaS product delivery organisation
- Experience working in a global public company
- History of managing confidential information with utmost integrity
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At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.
See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Zscaler Bengaluru, Karnataka, IND Office
Corporate Office: Bangalore, #101 Shreshtha Bhoomi, No.87, 1st Floor, K.R. Road, Bengaluru, India, 560 004
