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Wayfair

Platform Reliability Engineer III

Posted Yesterday
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Bangalore, Bengaluru, Karnataka
Mid level
Bangalore, Bengaluru, Karnataka
Mid level
As a Platform Reliability Engineer III at Wayfair, you will be responsible for enhancing the reliability, performance, and scalability of our platform. This role involves collaborating with cross-functional teams, identifying infrastructure needs, and implementing operational best practices. You will focus on improving system dependability and ensuring seamless user experiences through proactive monitoring and troubleshooting efforts.
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Who We Are:

Wayfair leads e-commerce for all things home, driven by modern tech. We seek sharp thinkers who design scalable systems while keeping a startup mindset. Our culture values fast, data-driven innovation.

The Wayfair Operations Center team needs experienced engineers skilled in cloud-native design, legacy maintenance, and SRE best practices—plus ideas for improvement! We collaborate across Tech to ensure platforms and services are production-ready, contributing to both platform and software codebases.

What You’ll Do:

  • As a DevOps Engineer, you will join our team to help grow our systems into best-in-class for efficiency, stability, observability, velocity, and scale in the e-commerce space, engage with the product and engineering team from Day 1 to design, build and maintain the system / software proactively
  • Influence the design and architecture of Wayfair system as part of Cloud Enablement journey whilst maintaining our critical pieces of Legacy Tools; collaborate with development teams to design scalable and reliable systems, considering aspects such as fault tolerance, availability and performance
  • Work with both software engineers and platform Engineers to optimize and develop repeatable systems for the two sides to leverage each other. There’s a wide range of opportunities to both guide the broad conversation and dive into the nuance of our code & architecture
  • Help service owners build realistic SLOs, set SLAs and error budgets, and ensure production services have “reliability” built into their design
    Even after self-healing and automation done by you –provide production support and creatively solve challenging engineering problems across our stack
  • Participate in a shared on-call schedule managed across Engineering
  • Automate repetitive tasks to increase efficiency and reduce human error
  • Mentor new hires and other engineers by example, tech talks, paired programming, and other avenues to increase technical efficiency across the organization.

What You’ll Need:

  • 6+ years experience working in DevOps or SRE role, or software development with an understanding of Cloud Infrastructure
  • Experience with cloud platforms GCP, AWS, Azure, and containerization technologies (e.g. Docker, Kubernetes)
  • Experience with server-side software engineering (Python, Go, Java, BASH etc)
  • Design experience with distributed systems, microservices architecture, and related technologies
  • Strong understanding of monitoring and alerting, with a focus on performance monitoring and tracing instrumentation & SLI/SLO/SLAs
  • Experience decoupling monolith services a plus
  • Knowledge of CI/CD pipelines and version control systems (e.g., Git).
  • Excellent communication skills across engineers, product managers, and business stakeholders alike
  • Knowledge of configuration management tools (e.g. Puppet, Ansible, Chef, Terraform)

Nice To Have:

  • Passion for leading a large, cross-cutting technical initiative to delivery, cross-functional consensus building and influencing design decisions
  • Ample experience gathering and balancing requirements from technical and business stakeholders, and reaching consensus on prioritization
  • Experience mentoring engineers and leading code reviews

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected].

Wayfair Bengaluru, Karnataka, IND Office

Outer Ring Rd, Devarabisanahalli, Bellandur, Bengaluru, Karnataka, India, 560103

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