Principal Salesforce Solution Architect

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Job Description

Roles and Responsibilities

In this role, you will:

• Participate in technical and business discussions to shape the future direction of Salesforce architecture, leveraging insights to drive strategic initiatives.
• Assist in analyzing, designing, and developing a comprehensive roadmap and implementation plan that aligns current capabilities with future state objectives within a cohesive architecture viewpoint.
• Gather and analyze data to develop architectural requirements at the project level, ensuring solutions are robust and scalable.
• Actively participate in the Enterprise Architecture governance model, contributing to the establishment of best practices and compliance standards.
• Contribute to the development of software and data delivery platforms by creating reusable components that can be orchestrated together into diverse methods, optimizing Salesforce solutions.
• Research and evaluate emerging technologies, industry advancements, and market trends to enhance project development and operational support activities.

Required Qualifications

• Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math)
• Minimum of 6 years of experience working on Salesforce (Administrator or Developer or combination of both)
• Deep proficiency with Salesforce platform
• Extensive experience with Salesforce Field Services
• Integration and troubleshooting skills for existing Salesforce implementations
• Programming knowledge in Apex
• End-to-end architectural knowledge
• Certifications: Salesforce Administrator or Developer Certification highly preferred.

Desired Characteristics

• Ability to consult customer on alignment of outcomes and desired technical solutions at an enterprise level
• Ability to Analyze, design, and develop a software solution roadmap and implementation plan based upon a current vs. future state of the business.
• Working knowledge of configuration choices and related cost implications; Experience with complex solution configurations.
• Knowledgeable of full range of solution catalog within a business unit and able to discuss overall solution at depth.
• Experience sustaining operational stability through various life cycle phases (planning, implementation, steady state, de-commissioning); Ability to provision and budget via capital and operating.
• Able to lead early stage customer interactions; Guide customers as they develop confidence and comfort with approaches, and integrate with their legacy tech investments.
• Adept at navigating the organizational matrix; understanding people's roles, can foresee obstacles, identify workarounds, leverage resources and rally teammates.
• Understand how internal and/or external business model works and facilitate active customer engagement
• Able to articulate the value of what is most important to the business/customer to achieve outcomes
• Able to produce functional area information in sufficient detail for cross-functional teams to utilize, using presentation and storytelling concepts.
• Possess extensive knowledge of full solution catalog within a business unit and proficiency in discussing each area at an advanced level.
• Six Sigma Green Belt Certification or equivalent quality certification
• Demonstrated working knowledge of internal organization
• Foresee obstacles, identify workarounds, leverage resources, rally teammates.
• Demonstrated ability to work with and/or lead blended teams, including 3rd party partners and customer personnel.
• Demonstrated Change Management /Acceleration capabilities
• Strong interpersonal skills, including creativity and curiosity with ability to effectively communicate and influence across all organizational levels
• Proven analytical and problem resolution skills
• Ability to influence and build consensus with other Information Technology (IT) teams and leadership

Additional Information