Principal Solutions Architect, Enterprise

Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.

Key Responsibilities

• Provide consulting services regarding problems based on understanding problem OEM problem between OEM and Dealer
• Provide design meeting OEM needs from Tier 1 to Tier 3 experience
• Data services for OEMs to connect OEM and Dealer data
• Analytics and Insights for OEMs that solve business needs and use cases.
• Solutions Architecture across Data and Platform and Integrations with OEM platforms
• Ability to present AEC as a solution, especially with Dealer Systems, understands dealership operations and business challenges
• Great listening skills with a curious mind; soft skills with OEMs; ability to work with difficult people who do not share vision with Tekion or broader automotive market (e.g. old school thinking)
• Capability to work with OEMs; ability to ask specific questions to better understand their business
• Understands automotive industry, and specifically excellent understanding of Dealer Retail business from a Software perspective (Digital Retail, Online Chat, Negotiations, F&I, Desking, CRM,
• Brainstorm and collaborate solutions with OEMs and bring OEM teams together to agree upon a mutually beneficial solution
• Document solutions via Confluence, Workflows, Diagrams connecting services
• Research tools with Dealers and Online to understand potentially how things can work together
• Understands data or can learn about data feeds with 3rd Parties like HomeNet, vAuto, STAR data standards between DMS and OEMs, third party data providers.
• Good problem solving skills; able to listen to OEM problem statement, and leverage knowledge of dealer business to provide solution
• Stay up-to-date with Product Area
• Ability to do product research / competitive analysis, provide feedback back to Product.
• Work on creating prototypes with design team to bring vision to life
• Can talk about APIs and Data

Skills and Experience

• • Dealership operations & Automotive background
  • 5+ years of experience as Solutions Architect or Lead Product Manager
  • Must have experience in the following areas:
    • Digital retail experience / Retail
    • Inventory / data feeds
    • Website Platforms
    • Desking / F&I solutions
  • Understand the challenges OEMs will face working with Dealers and how to provide superior program outcomes and customer set.
  • Understanding of Technology works and integrations workflow.
  • Must be able to present solutions and effectively communicate with OEM’s.
  • Knowledge of the entire purchasing process for buying online.
  • Experience with Web platforms from the OEM Website from Tier 1 into Dealer Website Tier 3

Perks and Benefits

• Competitive compensation
• Generous stock options
• Medical Insurance coverage
• Work with some of the brightest minds from Silicon Valley’s most dominant and successful Companies