Process Lead

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Roles & Responsibilities:

• Complete trainings including Onboard training (OBT), reading process computer-based training (CBT) document, process procedures document and being fully hands-on in 2-3 months.
• Focus on delivering high standard output that is error free delighting the client.
• Monitor process Daily functional list and give heads-up to associates for completing activities in time.
• Ability to transition a client process from their location including learning, documenting, training.
• Add value to the process by sharing ideas with the Supervisor/Manager
• Participate and encourage associates to participate in various events and develop working relationships with clients, colleagues that enriches BR culture.
• Ability to learn and transition a client process and including learning, documenting, and training.
• Be fully hands-and resolve and address client process issues and escalations.
• Provide support to the Managers including gathering metrics, reporting and any administrative activities.
• As part of risk management adhere to workflow supervisory procedures
• Manage various associate engagement initiatives as part of service profit chain]
• Flexibility in Shift

Requirements / Qualifications

• 5+ Year of work experience in Investment banking industry
• Good understanding on financial instrument and operations
• Detailed oriented with very good problem-solving skills.
• Excellent understanding on task like reconciliation, trade matching, settlement and capital markets
• Ability to effectively communicate, verbal and written, with various levels of management
• Bachelor’s or master’s degree in finance or related field
• Good MS office skill
• Certification on Investment banking industry

Nice to have:

• Exposure to Investment banking process on the below
  • ACATS, Non ACATS, Transfer of Funds,
  • Mutual Funds (Trading and Reconciliation)
  • DTCC, Global Settlement Fails, Buy-in, Pair-off processing exposure.
  • Break reconciliation, F2F reconciliation, Corporate action

Shift Timings:

Broadridge associates helped us envision our Connected Workplace, a work model that allows associates around the globe to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.