Product Management Assoc - API Data Exchange

Description and Requirements
The Opportunity
The Product Management Associate is responsible for translating product vision, customer needs, and business objectives into clearly defined, actionable features that enable Agile teams to deliver meaningful outcomes. Supporting the Product Manager within the API Data Exchange ART, this role helps ensure that solutions are desirable for customers, feasible for delivery teams, and aligned with MetLife's product strategy and operational goals.
Guided by our purpose - always with you, building a more confident future - and our New Frontier strategy focused on stronger growth, attractive returns, and all-weather performance, this is an exciting opportunity to sit at the intersection of product, business, and technology. In this role, you will help execute against product direction by shaping features, clarifying intent, and enabling delivery teams with the detail they need to move efficiently and with confidence.

Key Responsibilities
Lead the elaboration of product features by breaking down product vision, ideas, and epics into clearly defined, actionable features.
Create detailed feature descriptions, benefit hypotheses, and acceptance criteria aligned to customer strategy, user experience, and business objectives.
Act as a business advocate with technology partners, liaising with agile teams to ensure shared understanding and successful delivery.
Partner with Product Managers, Product Owners, and subject matter experts to align features with Objectives and Key Results (OKRs).
Ensure timely collection and delivery of documentation required for commercial and operational readiness.
Provide clarity on business rules, dependencies, and risks, proactively identifying issues and driving the right conversations to resolution.
Support user experience quality by participating in reviews and demos to ensure delivered solutions meet intended outcomes.
Coordinate across technology, product, business, and operations partners to manage expectations and delivery timelines.

Required Qualifications

• High School Diploma required (Bachelor's degree preferred).
• 2-4 years of Group Benefits experience in Operations, Product, Data or IT roles.
• Strong analytical, communication, and stakeholder engagement skills.
• Ability to synthesize multiple inputs into clear, actionable detail for delivery teams.
• Advanced proficiency in Microsoft Word, Excel, and PowerPoint.
• Comfort operating in ambiguity and managing competing priorities.

Preferred Qualifications

• Experience working within a scaled Agile environment supporting multiple teams within a shared product or ART.
• Familiarity with end-to-end customer journeys and cross-platform or integration-heavy solutions.
• Experience partnering across business, operations, and technology in a matrixed environment.
• Strong facilitation and relationship-management skills with the ability to influence without formal authority.

The expected salary range for this position is $80,000 - $110,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
$80,000 - $110,000