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Job Category
Product
Job Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Role Overview:
We are seeking a Director of Product Management to lead the product vision, strategy, and execution for a key area within our rapidly growing Communications Cloud. You will define and deliver innovative solutions addressing the unique needs of the telecommunications, media, and energy sectors, leading a team of product managers and collaborating cross-functionally to drive significant business impact.
Responsibilities:
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Define and champion the product vision, strategy, and roadmap for your Communications Cloud area, aligning with business goals and market opportunities
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Develop a deep understanding of the Communications industry, including trends, competition, customer needs, and regulations
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Lead the complete product lifecycle, from ideation to launch, including requirements definition, design, and development
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Prioritize features based on strategic value, customer impact, and business results
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Recruit, mentor, and develop a high-performing team of product managers
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Collaborate closely with engineering, sales, marketing, and customer success teams for successful product delivery and go-to-market strategies
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Build strong relationships with internal and external stakeholders, including customers and partners
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Partner with marketing and sales on product positioning, messaging, and sales enablement
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Define and track KPIs to measure product success and identify areas for improvement
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Maintain expertise in industry best practices and emerging technologies within the Communications sector
Required Skills/Experience:
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14+ years in product management, with a focus on enterprise software or cloud solutions.
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5+ years of experience working with or building solutions for the Telecommunications industries.
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Familiarity with Vlocity CME Managed Package or similar COTS products from Amdocs, NetCracker, Cloudsense, Oracle, etc..
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Proven success in defining, launching, and scaling innovative products.
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Excellent communication, presentation, and collaboration abilities.
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Strong analytical and problem-solving skills, with data-driven decision-making.
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Experience with Agile development.
Preferred Skills/Experience:
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Experience with the Salesforce platform or other CRM systems.
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Familiarity with relevant industry standards (e.g., TM Forum, MEF).
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Solution Architecture experience working with deploying a Catalog Driven BSS/OSS stack
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Experience with SaaS and cloud architectures.
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