About this role:
Wells Fargo is seeking a Design Research & Strategy Specialist
In this role, you will:
Good understanding of AI/GenAI capabilities, limitations, and business use cases
Ability to assess where AI can improve analysis, decision-making, documentation, or execution
Use AI tools responsibly to support requirement analysis, summarization, and insight generation
Ability to frame clear, structured prompts to obtain accurate, relevant outputs from AI tools
Translate business questions into well-defined AI prompts (objective, context, constraints
Use prompts to: 1 Summarize complex documents, 2 Compare options or scenarios, 3 Generate hypotheses or alternative solutions
Recognize poor or ambiguous prompts and refine them for better outcomes
Document assumptions and logic when AI is used for decision support
Analyze data, trends, and insights to support requirement and prioritization decisions
Use AI tools to accelerate analysis, pattern recognition, and summarization-while retaining accountability
Distinguish insights from opinions and clearly articulate reasoning
Validate data sources and challenge outputs that conflict with business context
Define and document requirements and user stories using Jira as prescribed by the team, ensure proper backlog grooming and sprint readiness, and run appropriate meetings to validate the artefacts produced prior to signoff
Translate business requirements into functional specifications for technical teams
Conduct stakeholder workshops, requirement elicitation sessions, and process mapping exercisesCreate detailed process flows, user journeys, wireframes, mock ups, and interactive prototypes
Work closely with Product Owners, Technology, Operations, Compliance, UAT, & QA teams
Identify, analyse and manage risks, issues and interdependencies, escalating as necessary and ensure project tasks are completed according to established timelines
Build relationships and influence Internal and external stakeholders to help navigate Wells Fargo move towards the it future state in line with the firm strategy and business objectives.
Graduate/Post-graduate with relevant work experience in Financial/BFSI industry
Certifications in Agile, SDLC and PSPO, CSPO, BA, Scrum principles will be preferred
Experience in business-technology environment, or equivalent demonstrated through one or a combination of the following: work experience, training, education
Exceptional communication and relationship building skills at all levels of the organization.
Experience working within both waterfall and agile methods of project delivery.
Fluent in the following applications: All MS Office Application and Agile Enterprise Jira, and Confluence.
This role requires hybrid working set-up with at least 3 days working from office in a week or as per required policy. Shift timings: India and US interface role typically until 11:30PM India.
Posting End Date:
27 Apr 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Wells Fargo is seeking a Design Research & Strategy Specialist
In this role, you will:
- Research and design of the existing mobile and internet channels while following existing branding protocols
- Work with internal teams to implement approved design strategies and research and plan mobile and internet channel creation and expansion
- Research growth opportunities that advance the online customer experience strategy
- Create or collaborate on new and existing web or multimedia applications
- Ensure consistency throughout the creation of electronic communications and websites by utilizing company brand and quality standards
- Collaborate and consult with other designers and internal groups
- Mentor less experienced individuals
- 2+ years of Website or Application Design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Good understanding of AI/GenAI capabilities, limitations, and business use cases
Ability to assess where AI can improve analysis, decision-making, documentation, or execution
Use AI tools responsibly to support requirement analysis, summarization, and insight generation
Ability to frame clear, structured prompts to obtain accurate, relevant outputs from AI tools
Translate business questions into well-defined AI prompts (objective, context, constraints
Use prompts to: 1 Summarize complex documents, 2 Compare options or scenarios, 3 Generate hypotheses or alternative solutions
Recognize poor or ambiguous prompts and refine them for better outcomes
Document assumptions and logic when AI is used for decision support
Analyze data, trends, and insights to support requirement and prioritization decisions
Use AI tools to accelerate analysis, pattern recognition, and summarization-while retaining accountability
Distinguish insights from opinions and clearly articulate reasoning
Validate data sources and challenge outputs that conflict with business context
Define and document requirements and user stories using Jira as prescribed by the team, ensure proper backlog grooming and sprint readiness, and run appropriate meetings to validate the artefacts produced prior to signoff
Translate business requirements into functional specifications for technical teams
Conduct stakeholder workshops, requirement elicitation sessions, and process mapping exercisesCreate detailed process flows, user journeys, wireframes, mock ups, and interactive prototypes
Work closely with Product Owners, Technology, Operations, Compliance, UAT, & QA teams
Identify, analyse and manage risks, issues and interdependencies, escalating as necessary and ensure project tasks are completed according to established timelines
Build relationships and influence Internal and external stakeholders to help navigate Wells Fargo move towards the it future state in line with the firm strategy and business objectives.
Graduate/Post-graduate with relevant work experience in Financial/BFSI industry
Certifications in Agile, SDLC and PSPO, CSPO, BA, Scrum principles will be preferred
Experience in business-technology environment, or equivalent demonstrated through one or a combination of the following: work experience, training, education
Exceptional communication and relationship building skills at all levels of the organization.
Experience working within both waterfall and agile methods of project delivery.
Fluent in the following applications: All MS Office Application and Agile Enterprise Jira, and Confluence.
This role requires hybrid working set-up with at least 3 days working from office in a week or as per required policy. Shift timings: India and US interface role typically until 11:30PM India.
Posting End Date:
27 Apr 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Top Skills
Agile
AI
Confluence
Genai
JIRA
MS Office
Wells Fargo Bangalore, Karnataka, IND Office
3 Vittal Mallya Road, Bangalore, Bangalore, India, 560001
Wells Fargo Bengaluru, Karnataka, IND Office
Outer Ring Road, , , Bengaluru, Karnataka , India, 560103
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