Product Manager- Associate

Job Description
Summary: This position collaborates and partners with the management team, the Controls Group and other functional support groups (Compliance, Audit, Finance, etc.) to develop and drive operational risk and controls strategy and to ensure that operational risks and issues are appropriately identified, escalated and mitigated.
Job Responsibilities:

• Develop Business intelligence and insights for WLS controls and risk management, create effective visualizations, maintain and manage existing
• Develop and deploy workflow and data management solutions on SharePoint
• Deliver accurate status reports and appropriate risk reporting for monthly reviews and other reporting
• Maintain the WLS Process, Risk and Controls strategy and approach for continuous improvement and evolution of controls and risk management
• Collaborate with Global WLS risk teams on creating/automating various risk related dashboards and produce reports on regular basis for management representation
• Maintain the WLS Process, Risk and Controls strategy and approach for continuous improvement and evolution of controls and risk management
• Lead various special risk and control projects as assigned that support WLS functional teams, CB Legal, CB Controls and other key stakeholders in ongoing efforts

Required Qualifications, Skills and Qualifications:

• Certified data analyst with Advanced skills on Tableau and other relevant visualization tools
• 7+ years financial services experience with minimum 3 years of operational risk, controls or audit experience
• Strong working knowledge of Microsoft Suite, especially reporting tools like Access, Excel and SharePoint and ability to build/automate reports through business intelligence and analytics tools such as Tableau
• Excellent working knowledge of audit, risk and operational management concepts and the ability to understand and interpret the impact of decisions, as well as identify and convey potential problem areas
• Ability to foster positive and proactive approach to process assessment and improvement and to identify trends and improve processes for both the customer and the business
• Strong organization, attention to detail, time management, planning skills and the ability to handle multiple competing priorities
• Demonstrated ability to communicate effectively to multiple levels of management, both written and verbal
• Knowledge of risk management tools
• Ability to focus on the key issues and drive initiatives to conclusion
• Strong relationship management skills
• Proficiency in Microsoft Office
• Strong analytical skills and ability to isolate the root cause

Preferred Qualifications, Skills and Qualifications

• Certified in Tableau, Power BI and relevant Data Tools
• Ability to develop workflow / Data management solutions on SharePoint
• SQL/Python Basics
• Alteryx and UiPath certified will have an added advantage
• Working knowledge of loan operations environment

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.