Product Manager I/II (Lambda)

Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.

Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.

Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.

Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021.

Zeta is looking for a Product Manager I / Product Manager II for its Tachyon suite of products who can think from first principles and reimagine the world of payments and banking.

About the role

You will collaborate closely with leadership and the Tachyon product team to lead the development and strategy of an advanced enterprise management platform. This platform is designed to streamline and optimize a broad spectrum of business functions. As a visionary leader, you will drive the strategic development of a comprehensive, modular platform that integrates various business processes. Your responsibility will include overseeing the platform’s multiple modules to ensure seamless functionality across key areas such as customer support, operations management, risk and compliance, and financial accounting. You will work with cross-functional teams to deliver powerful workflow automation, task management, and data-driven decision-making tools. Your efforts will be critical in enhancing user experience, maximizing operational efficiency, and ensuring strong compliance standards. This role provides an exciting opportunity to shape a product that is vital to the operational success of a diverse range of business clients.

Responsibilities

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Planning 

• Define the goals, scope and use cases for the core capability to be built 
• Enhance Tachyon Interfaces such as API’s, Events, Webhooks for various consumers 
• Define the UX experiences and capabilities to be built for various banking personas such as Customer Services, Business Operations etc.




Prioritization & Execution 

• Own the roadmap for one or more part of the product
• Apply the lens of strategy, goals and Tachyon’s purpose to prioritize problems to solve. 
• Slice the capabilities into smaller rapidly shippable features
• Work very closely with Engineering, Operations, Design, Customer Success, Client and Partner teams to get things done. 




Communication

• Evangelize and communicate the product plan.
• Influence Engineering Teams and other stakeholders

Skills

• Strong Understanding of System Design 
• Excellent communication (written and verbal) and interpersonal skills
• Adapting to complex situations with the aim to achieve business goals
• You conceive possibilities, think big picture, but deliver on the details

Experience and Qualifications

• At least 5+ years of experience in a Technology Product Management role
• Track record of building & shipping high-quality Enterprise or SaaS products with high levels of ownership
• Prior Experience in Payment Systems is highly desirable
• An engineering / technical background that will allow you to reason about product trade-offs and make good choices with minimal inputs from engineers

Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success