Program Compliance Specialist

Company Description

When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon India is now Great Place to Work-Certified™. Epsilon has also been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. For more information, visit epsilon.com/apac or our LinkedIn page.

Job Description

About CJ:

From helping to invent the affiliate industry, to performance marketing and what comes next, we’ve earned a reputation for maintaining the largest, most reliable partnership-based platform and sterling service with a personal touch. Founded in Santa Barbara, California in 1998, CJ (formerly Commission Junction), leads the industry as the most established name in global performance marketing, specializing in affiliate marketing technology.

We’re the platform of choice for driving profitable growth for over 3,800 global brands around the world across all verticals including retail, travel, finance, and network & home services. Our technology powers a partnership ecosystem where over 167K publishers and brands engage billions of consumers worldwide.
As part of Publicis Groupe, aligned with Publicis Media, we leverage unparalleled data, technology, and strategic expertise to bring a truly customer-centric approach to performance marketing. In an industry with much uncharted territory, trust a steady hand.

The CJ India team connects global brands and publishers to achieve scalable growth. Passionate about driving sustainable outcomes, the team thrives on providing meaningful solutions to real needs.

Why we’re looking for you:

You are curious, enjoy investigating and learning, and collaborate well with teammates. You have exceptional attention to detail and want to be part of a company that has a positive culture, offers career development opportunities, and provides competitive compensation and benefits.

What you will enjoy in this role:

As a Program Compliance Specialist, you’ll be an important member of our Program Compliance team, giving advertisers confidence that their promotions in the CJ Network are aligned with their policies and industry best practices. We do this with specialized technology and expertise, analysing and investigating publisher activity, network data, and promotional content. You’ll work closely with local teammates as well as Program Compliance Managers in the US. You’ll learn first-hand about our search engine marketing and content monitoring technologies, analyze results, and deliver reporting through our proprietary compliance platform.

What you will do:

• Facilitate affiliate marketing activities in collaboration with the Program Compliance team
• Deliver outstanding service to our advertiser clients as part of the Program Compliance team
• Audit publisher content for accuracy according to each client’s approved promotional details and program policies
• Perform content and campaign reviews/audits based on specified criteria
• Assess the results of content monitoring technologies, validate violations, and enter details into reporting platform
• Monitor search engines for joined publishers bidding on client trademarks, applicable keyword terms, and recording the violations in the reporting platform
• Collaborate with teammates locally and across regions
• Participate in internal team meetings and special projects
• Send violation notices and follow up to ensure the issues are resolved
• Manage publisher outreach and communicate with clients\
• Lead new account or tool-related transitions for the team
• Identify opportunities to improve process efficiency

Qualifications

• 2-4 years of related experience in content auditing, digital media or client services role
• Bachelor’s degree
• Self-driven and laser-focused individual who takes the initiative to solve problems
• Thorough and detail-oriented with excellent time-management and follow-through skills
• Strong written and verbal communication skills
• Critical thinking skills with the ability to understand and interpret policy
• Decisive with excellent judgment in policy enforcement
• Team player capable of working in a fast-paced environment\
• Basic knowledge on MS office suite
• Ability to multitask and keen attention to detail
• Prior experience in a content auditing role will be helpful
• Basic knowledge of Affiliate Marketing will be an added advantage
• Quick learner

Additional Information

Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.

Publicis Groupe Commitment to Diversity & Equity Policy:

Publicis Groupe is deeply committed to diversity and inclusion in spirit and in action at every level of the organization. It reflects our core values and embodies our purpose of building a great company enabling human potential. We have a deep-rooted appreciation for how diversity of thought drives innovation, and we ground that value in a culture of collaboration and connected thinking.

• Diversity & inclusion are business imperatives on which Publicis Groupe will not negotiate. While fostering a work environment that is inclusive of all talent is a collective responsibility, it is leadership’s job to nurture the career aspirations and goals of all our talent. Promoting gender equality starts at the top and the Groupe will not tolerate anyone speaking for our organization who does not value the importance of inclusion. Publicis Groupe works very hard to champion diversity and will continue to insist that each agency’s leadership be champions of both diversity and inclusion.
• Our Core values “ VIVA LA DIFFERENC’E is based on the very aspect of celebrating differences 
• Our strategy focuses on bringing together teams with diverse perspectives, disciplines, and experiences, because diversity of thought best serves our clients and their customers who they aspire to impact

Equal Employment Commitment:

1. We provide equal opportunities to all our employees and to all eligible applicants for employment in our company. We do not unfairly discriminate on any ground, including race, caste, religion, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin, disability or any other category protected by applicable law.
2. When recruiting, developing and promoting our employees, our decisions will be based solely on performance, merit, competence and potential.
3. We shall have fair, transparent and clear employee policies which promote diversity and equality, in accordance with applicable law and other provisions of this Code. These policies shall provide for clear terms of employment, training, development and performance management.