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Job Category
Program & Project Management
Job Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Position Overview:
Will be a part of India Operations & Strategy Team and will report into India Operations & Strategy team lead, overall folding to India Operations head. This role involves strategic planning, coordination across various teams, and ensuring that all project deliverables are met on time, within scope, and within budget. You will be responsible for creating visually stunning and user-centric designs for a variety of digital and print media
Objectives of this role
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Develop and implement program strategies, goals, and objectives in alignment with company vision and objectives.
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Act as a liaison between stakeholders, ensuring alignment and effective communication throughout the lifecycle of the program.
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Maintain organizational standards of satisfaction, quality, and performance
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Oversee multiple projects, ensuring program goals are reached
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Continuously improve design skills and tools to produce high-quality and innovative work.
Responsibilities
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Stakeholder Management:
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Serve as the main point of contact for stakeholders, including senior leadership, project teams, and external partners/vendors.
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Participate in regular program and project review meetings, providing updates on progress, risks, and dependencies.
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Ensure clear communication between all parties and resolve conflicts or issues that arise during the course of the program.
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Project Oversight:
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Oversee the successful delivery of individual projects within the program, ensuring that they meet quality standards and deadlines.
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Coordinate and monitor project teams, ensuring that deliverables are aligned with program objectives.
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Manage program risks and issues, proactively identifying and mitigating potential challenges.
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Process Improvement:
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Continuously assess and improve program management processes, implementing best practices for efficiency and effectiveness.
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Create and maintain program documentation, including schedules, roadmaps, and status reports.
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Conceptualize & Create Designs:
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Design high-quality visual assets for digital platforms, including websites, email templates, and social media graphics.
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Create aesthetically pleasing presentations for use to external and internal audiences.
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Develop engaging print materials such as brochures, flyers, posters, and banners.
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Ensure all design work adheres to brand guidelines and maintains consistency across different channels and media.
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Help evolve and enhance the company’s brand identity through creative and innovative design work.
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Required skills and qualifications
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4 to 7 years of experience
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Proven experience managing complex, cross-functional programs with multiple teams
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Excellent communication, leadership, and organizational skills.
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Ability to manage competing priorities and work under pressure.
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Proficiency with project management tools (e.g., Jira, Asana, Microsoft Project).
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Strong understanding of design principles, color theory, typography, and layout.
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Proficiency in design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, Sketch, or other industry-standard software.
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High level of initiative and passion for design.
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Strategic thinking and problem-solving ability.
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Strong interpersonal and relationship-building skills.
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Risk management and decision-making capabilities.
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Must be a Team Player
Preferred skills and qualifications
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Bachelor’s degree (or equivalent)
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MBA (or equivalent)
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Experience in UI/UX design is a plus.
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Fluency with Google Workspace
Accommodations
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
