Project Manager - Associate

Job Description
Join J.P. Morgan's Commercial & Investment Bank, a global leader in banking, markets, securities services, and payments.
As a Project Manager - Associate within the KYC team, you will be responsible for collaborating with regional and global teams to spearhead innovative KYC and Non-AML initiatives. You will act as a strategic liaison among stakeholders, and enhance KYC programs as a Subject Matter Expert. Your role will involve championing innovative solutions to streamline processes and deliver client-centric results.
Job responsibilities:

• Partner closely with regional and global WKO & appropriate stakeholders to deliver KYC and Non-AML change initiatives globally, enable the firm to operate with maximum efficiently, in compliance with regulations and in new markets and products.
• Act as the conduit between local, regional Front Office Business, various Functional support groups, Core Compliance, Global Financial Crimes Compliance (GFCC) and WKO, with particular focus on regulatory changes that affects KYC and Client Onboarding.
• Face off with Front Office and WKO production stakeholders by initiating and shepherding WKO program changes while acting as a Subject Matter Expert (SME) for various KYC / Onboarding operational processes and systems.
• Provide project management support in the execution of WKO initiatives that include the enhancement of client experience and improvement of operational efficiency. With the exposure opportunity of end to end project life cycle, this role allows for the participation from initial planning phase to execution and to post implementation - allowing for the understanding and application of the key principles of project management to drive change.
• Exercise analytical, collaboration and leadership skills to design and implement innovative solutions for major programs or projects which have impact across the organization. Develop and maintain the WKO strategic change roadmap, execution projects and plans with refined status and risk & issue management metrics reporting logs.
• Communicate program status to senior WKO stakeholders (e.g. managers at Managing Director levels), articulate key challenges and issues and solicited support and guidance on way forward.
• Lead program / project work group members with product development, technology, compliance, policy, control, production and business teams, in developing target processes and system functional changes that align with standard JPM client onboarding model, while complying with relevant AML / KYC data sharing restrictions.
• Align program / project priorities with global WKO strategic agenda and Run disciplined meetings with targeted agenda and audience, fully documenting next actions and follow up accordingly
• Identify, document and communicate risks and dependencies affecting deliveries; drive their resolution. Demonstrate effective controls around the introduction of change and or process improvements. Take ownership and leadership in resolving conflicts throughout program / projects execution.
• Act as the primary point of contact and SME for all things WKO and regulatory KYC to facilitate efficient information sharing between various stakeholders such as GFCC, Technology, Legal, Sales, etc.

Required qualifications, capabilities and skills

• Bachelor's degree or equivalent required
• Minimum of 7 years' experience in banking, audit, compliance, program management, and business process reengineering is essential.
• Comprehensive knowledge of various client entity types, such as corporations, banks, and investment managers, along with their managed funds.
• Strong understanding of AML (e.g., global and country-specific due diligence) and Non-AML (e.g., legal entity identifiers, global tax forms, and country-specific client classifications) onboarding requirements is required.
• Strong analytical and problem-solving skills, with a meticulous attention to detail.
• Demonstrated ability to work independently and adhere to deadlines.
• Experience in creating high-quality presentation materials for senior management.
• Excellent business writing and verbal communication skills with business level language fluency in English
• Strong ability to build relationships with and influence colleagues, business leaders and functional partners
• Proficient in MS Office applications, particularly Excel, Visio and PowerPoint

Preferred qualifications, capabilities and skills
Technical knowledge on user workflow or business rule tools such as PEGA, Signavio etc. is preferred.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.