QA Automation Engineer | Playwright/Cypress, API & Web Testing, CI/CD, Scripting, Enterprise Application Support

Job Summary
Synechron is seeking a skilled QA Automation Engineer with expertise in Playwright or Cypress to join our quality assurance team. In this role, you will develop, maintain, and enhance automation frameworks for web and API testing, ensuring high-quality releases and efficient CI/CD workflows. Working closely with developers, product owners, and DevOps teams, you will drive test coverage, troubleshoot automation failures, and support continuous improvement initiatives to improve product reliability and accelerate delivery timelines in a fast-paced enterprise environment.

Software Requirements

• Required: Playwright or Cypress (latest stable versions), JavaScript/TypeScript, Git, Jenkins, Azure DevOps, Postman, REST Assured (preferred), SQL (MySQL, PostgreSQL, or SQL Server), version control practices, automation scripting in JS/TS

• Preferred: Other automation tools/frameworks (Katalon, TestCafe), monitoring tools (Grafana, Splunk, ELK Stack), API management tools, cloud integration support (Azure, AWS)

• Experience level: 3–7 years of hands-on experience in QA automation for enterprise applications

Overall Responsibilities

• Design, develop, and maintain automation frameworks to support functional, regression, and API testing across web and backend services

• Implement automation scripts using Playwright or Cypress, ensuring reliable test execution and high coverage

• Collaborate with development, product, and DevOps teams to define test scenarios and automate workflows within CI/CD pipelines

• Troubleshoot and analyze automation failures, root causes, and mitigate issues proactively

• Support manual testing efforts where automated tests are insufficient and validate critical workflows

• Contribute to process improvements by evaluating emerging tools and methodologies

• Maintain and update automation documentation, test plans, and best practices

• Support deployment activities, validate post-release stability, and assist in continuous integration

Technical Skills (By Category)

• Programming Languages:

  • Essential: JavaScript/TypeScript, automation scripting (Python preferred)

  • Preferred: Additional scripting languages (Bash, PowerShell) for environment setup and support

• Databases/Data Management:

  • SQL: MySQL, PostgreSQL, SQL Server; query building, validation, and data verification

• Cloud Technologies:

  • Basic knowledge of cloud environment configurations (Azure, AWS), supporting automation and testing in cloud-native setups

• Frameworks and Libraries:

  • Playwright, Cypress, REST Assured, Postman, API testing frameworks, monitoring SDKs (Grafana, ELK, Splunk)

• Development Tools & Methodologies:

  • Git, Jenkins, Azure DevOps, CI/CD pipelines, Agile/Scrum, TDD/BDD (JUnit, Mockito, Cucumber)

• Security & Protocols:

  • Understanding of secure API practices, encryption, and authentication standards (OAuth2, JWT)

Experience Requirements

• 3+ years of experience supporting automation testing in enterprise environments

• Proven expertise developing automation scripts for web UI and API testing, with Playwright or Cypress

• Experience integrating automation in CI/CD pipelines and managing test environments

• Familiarity with SQL database verification and data validation techniques

• Industry experience in finance, healthcare, or enterprise IT sectors is preferred; extensive experience supporting large-scale web applications is required

Day-to-Day Activities

• Develop, execute, and maintain automation scripts and test frameworks for web and API validation

• Troubleshoot and resolve automation failures, fixes, and stability issues

• Collaborate with developers, product managers, and DevOps teams to prioritize testing activities and integrate automation workflows into CI/CD pipelines

• Support manual test case execution to supplement automation efforts for critical workflows

• Conduct root cause analysis, document defect reports, and escalate issues effectively

• Review and improve test scripts, frameworks, and processes for reliability and efficiency

• Monitor automation results, optimize test execution times, and improve test coverage

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, or a related field

• 3+ years of experience in QA automation, supporting enterprise-level web and API testing

• Certifications in automation (e.g., ISTQB, Selenium, Cypress, or equivalent) are advantageous

• Strong troubleshooting, scripting, and analytical skills

• Excellent communication skills to effectively liaise with technical and non-technical stakeholders

• Proven ability to work independently and as part of a fast-paced, agile team

Professional Competencies

• Analytical and problem-solving skills to effectively diagnose and resolve automation failures

• Collaboration and stakeholder management capabilities

• Ownership and accountability for test quality and automation stability

• Adaptability to new tools, frameworks, and evolving testing strategies

• Continuous learning mindset with a focus on industry best practices

• Time management skills for balancing multiple tests and releases efficiently

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT
 

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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