SAIGroup is a private investment firm that has committed $1 billion to incubate and scale revolutionary AI-powered enterprise software application companies. Our portfolio, a testament to our success, comprises rapidly growing AI companies that collectively cater to over 2,000+ major global customers, approaching $800 million in annual revenue, and employing a global workforce of over 4,000 individuals.
SAIGroup invests in new ventures based on breakthrough AI-based products that have the potential to disrupt existing enterprise software markets. SAIGroup’s latest investment, JazzX AI, is a pioneering technology company on a mission to shape the future of work through an AGI platform purpose-built for the enterprise. JazzX AI is not just building another AI tool—it’s reimagining business processes from the ground up, enabling seamless collaboration between humans and intelligent systems. The result is a dramatic leap in productivity, efficiency, and decision velocity, empowering enterprises to become pacesetters who lead their industries and set new benchmarks for innovation and excellence.
Role Overview
We are looking for a QA Lead who can architect the overall quality strategy for JazzX AI’s platforms and AI-powered products. This role requires a blend of traditional QA expertise, AI/ML awareness, and strong leadership capabilities.
You will lead the quality roadmap for agent workflows, LLM outputs, APIs, and cloud services while managing a high-performing QA team.
Key Responsibilities
- Quality Strategy & Leadership
- Build and own JazzX AI’s end-to-end QA strategy across AI copilots, workflows, and enterprise deployments.
- Lead, mentor, and scale a team of QA engineers and automation specialists.
- Partner closely with Product, ML Engineering, and Platform Engineering to embed quality in early design phases.
- Define and enforce quality gates and release-readiness standards.
- AI/LLM-Specific Quality Assurance
- Develop evaluation systems for LLM accuracy, hallucination detection, factuality, safety, and bias mitigation.
- Design scalable tests for agent reasoning, tool-use correctness, and multi-step workflow validation.
- Create synthetic datasets and scenario-based tests for edge-case prediction and regression testing.
- Validate model performance across fine-tuning, RAG, knowledge-grounding, and inference scenarios.
- Automation Engineering
- Architect and manage automation frameworks using Python/Java/JS, Playwright, Selenium, PyTest, Postman, etc.
- Ensure seamless integration of automated suites into CI/CD pipelines (GitHub Actions/GitLab/Jenkins).
- Automated API, microservices, and backend testing for JazzX AI’s cloud architecture running on AWS/GCP.
- Performance Testing
- Load Testing, Stress Testing, Spike Testing, Endurance/Soak Testing using industry-standard tools like JMeter, LoadRunner, Gatling, k6, or Locust.
- Release, Monitoring & Reliability
- Own the release sign-off process for all AI software components and platform features.
- Conduct RCA, maintain issues of dashboards, and drive continuous improvement in QA lifecycle.
- Collaborate with DevOps/ML Ops to monitor model drift, performance anomalies, and post-production behaviors.
- Documentation & Communication
- Prepare detailed QA documents: strategies, test plans, evaluation reports, and execution metrics.
- Provide clear communication of risks, quality insights, and impact analysis to leadership.
Required Qualifications
- 10+ years of experience in Software QA, with 2+ years in a lead.
- Strong hands-on experience with test automation frameworks and scripting (Python/Java/JavaScript).
- Experienced in working with microservice-based architecture
- Working knowledge of AI/ML systems, including datasets, model evaluation, vector stores, RAG, and LLM operations.
- Architect and manage automation frameworks using Python/Java/JS, Playwright, Selenium, PyTest, Postman, etc.
- Automated API, microservices, and backend testing for JazzX AI’s cloud architecture running on Azure /AWS.
- Experience testing distributed cloud systems, APIs, and high-performance backend services.
- Strong analytical and problem-solving skills with the ability to drive organization-wide quality initiatives.
Preferred Skills
- Experience testing LLMs, RAG pipelines, or autonomous AI agents.
- Familiarity with AI observability tools, logging/monitoring stacks (ELK, Prometheus, Datadog).
- Exposure security testing, performance/load testing, and compliance (SOC2, GDPR).
- Ability to operate in a fast-paced, zero-to-one startup environment.
At JazzX AI, you have the opportunity to join the foundational team that is pushing the boundaries of what’s possible to create an autonomous intelligence driven future. We encourage our team to pursue bold ideas, foster continuous learning, and embrace the challenges and rewards that come with building something truly innovative.
Your work will directly contribute to pioneering solutions that have the potential to transform industries and redefine how we interact with technology. As an early member of our team, your voice will be pivotal in steering the direction of our projects and culture, offering an unparalleled chance to leave your mark on the future of AI.
We offer a competitive salary, equity options, and an attractive benefits package, including health, dental, and vision insurance, flexible working arrangements, and more.
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