Introduction
Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company?
At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers.
And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs.
We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive.
The Opportunity
As our Analyst this individual will be responsible for coordinating the process that will deliver a competitively priced Ordering Document to prospective customers and seeing it through the opportunity closure process. The Analyst will work directly with members of our Sales and Renewals team to manage the contracting process. Working cross functionally with Legal, Finance, Operations, Sales and Renewals this role will be responsible for managing the execution of standard and non-standard Orders. The individual must be able to work under pressure and meet deadlines with exceptional organizational skills and a strong attention to detail. They must have the ability to work collaboratively in a fast-paced environment and build relationships across multiple teams.
Key Responsibilities
- Review and understand product specifications, pricing structures, and contractual terms
- Collaborate with sales teams and other departments to gather necessary information for order preparation
- Provide support to sales and renewals teams in responding to customer queries regarding orders
- Collaborate with sales representatives and renewal managers to structure deals that meet customer requirements while maximizing revenue and profitability
- Provide historical analysis on existing customers’ purchases.
- Educate sales team on how to best understand business rules around our Product.
- Responsible for sending all approved orders to customers for signature.
- Review and validate Orders for completeness, accuracy, and compliance with company policies
- Utilize CRM and order management systems to track orders and maintain accurate records
- Support the sales and renewals team in closing opportunities
- Ensuring order fulfillment information is accurate prior to closure to set up downstream teams for success
- Analyze all opportunity records within Salesforce to identify potential roadblocks and provide actionable insights to the sales team for closing deals effectively
- Ensure timely and accurate order processing for closed opportunities within Salesforce
- Support the Billing team with any inquires post opportunity closure as it relates to the order customer purchase order
Candidate Skills & Experience
- Experience with CRM software such as Salesforce
- Experience with Salesforce CPQ (Configure, Price, Quote)
- Proficiency in Microsoft Office
- 3+ years’ experience in relevant role
- Bachelor’s degree in business, Finance, Economics, or a related field (preferred)
Who We Are
We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that’s on the move.
We live the Poppulo values each day, as they are key to everything we do.
- Bring Your Best Self
We show up authentically, are self-aware and always strive to be better. - See it. Own it. Solve it.
We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures. - Together We’re Better
We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team.
Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK.
Poppulo is an equal opportunity employer.
We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy.
