Make your mark in payments operations by delivering high-quality transaction management, client support, and career growth opportunities.
As a Transaction Processing Specialist within Wholesale Payments Operations, you provide operational support for client transaction management and service. You ensure tasks are completed on time, resolve exceptions and client inquiries, and provide subject matter expertise to clients. You also support regulatory reporting tasks, remediation activities, and ongoing process improvement through automation.
Job Responsibilities:
- Execute assigned tasks in a timely manner to support end-to-end transaction management.
- Lead process improvement and automation efforts to enhance efficiency and quality.
- Manage assigned tasks independently with little or no supervision.
- Ensure exceptions and client inquiries are resolved accurately and within expected timelines.
- Provide subject matter expertise to clients and internal partners on transaction processing activities.
- Interpret legal language in documents and assess operational impact to the organization.
- Maintain a strong control mindset and follow established procedures and standards.
- Identify issues and risks that may impact processes or the organization and escalate appropriately.
- Coordinate daily regulatory reporting tasks and remediation activities as needed.
Required qualifications, skills, and capabilities:
- Hold a bachelor’s degree.
- Interpret legal language in client documents and determine operational impact.
- Demonstrate understanding of the financial services industry, products, and processes.
- Apply strong analytical skills to review information, identify exceptions, and support resolution.
- Communicate clearly with excellent oral and written communication skills.
- Maintain attention to detail and perform tasks with a high degree of accuracy.
- Exhibit a strong sense of ownership and responsibility for assigned work.
- Deliver excellent client focus and customer care working practices.
- Use strong computer skills, including Microsoft Excel, Word, PowerPoint, and Outlook.
Preferred qualifications, skills, and capabilities:
- Bring experience in middle or back office operations
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorganChase Bengaluru, Karnataka, IND Office
Devarabeesanahalli, Bellandur, Outer Ring Road, Bengaluru, Karnataka, India, 560103
