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Skylo Technologies

Telecom Billing Operations Manager

Reposted 14 Hours Ago
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In-Office
Bangalore, Bengaluru Urban, Karnataka, IND
Expert/Leader
In-Office
Bangalore, Bengaluru Urban, Karnataka, IND
Expert/Leader
Lead end-to-end roaming clearing and settlement: onboard DCH/FCH and MNO partners, implement TAP/BCE protocols, audit CDR/IPDR flows, run reconciliations, resolve billing disputes, and ensure data integrity from network to financial settlement.
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About Skylo

Skylo is helping redefine how the world stays connected. At Skylo, our mission is to extend reliable connectivity to people, vehicles, and devices wherever they operate,  even in the most remote and hard-to-reach places.

Skylo is a global connectivity company serving customers and partners worldwide. We enable satellite-based connectivity for everyday devices, helping smartphones, vehicles, and machines stay connected beyond traditional cellular coverage. Today, Skylo’s services are live on millions of devices across five continents, supporting use cases across consumer devices, automotive, and industrial sectors.

This role is located in Bangalore, Indiafollowing a hybrid working arrangement, where we are onsite at least 3 days a week in the office.

Summary Of How You Will Impact Skylo

Skylo is looking for a hands-on professional for the end-to-end Clearing and Settlement process. This is a high-impact role that understands the "bits and bytes" of telecom billing. You will be the primary technical interface between Skylo’s Core Network and global MNO billing departments, Data Clearing Houses (DCH), and Financial Clearing Houses (FCH). Your mission: Ensure 100% data integrity from the satellite air interface to the final financial settlement

What the role will look like - Core Responsibilities

  1. DCH/FCH & MNO Technical Management
  • Onboarding & Interconnect: Lead the technical setup with DCH/FCH partners (e.g., Syniverse, Comfone, Tomia). Manage the end-to-end testing of TAP/BCE file exchanges.
  • MNO Billing Alignment: Direct interaction with MNO wholesale billing teams to align on rating, rounding rules, and currency conversion logic.
  • IREG/TADIG Coordination: Drive the technical billing validation phase of roaming launches to ensure Skylo meets all GSMA settlement standards.
  • Understanding of GSMA Member gateway  and should be comfortable with creating RAEX IoT  + OP Data 

2. Protocol Implementation (TAP & BCE)

  • Standardisation: Own the implementation of TAP3 (Transferred Account Procedure) and the transition/dual-run strategy for BCE (Billing and Charging Evolution).
  • Compliance: Ensure all settlement processes comply with GSMA PRDs (TD.57 for TAP, TD.201/202 for BCE).
  • Rating Logic: Configure and validate complex wholesale rating structures (SDR/Data/IoT-specific) within the clearing environment.

3. CDR & Data Integrity (The "Deep Dive")

  • Mediation Flow: Audit the flow of CDRs (Call Detail Records) and IPDRs from the Core Network (EPC/5GC) to the Billing Mediation layer.
  • Error Handling: Own the RAP (Return Account Procedure) process. Analyse rejected files, identify root causes in the network or mediation layer, and resubmit corrected records.
  • Leakage Prevention: Implement automated reconciliation tools to identify discrepancies between network usage and billed usage.

4. Dispute Resolution & Reconciliation

  • Financial Integrity: Conduct monthly technical reconciliations between DCH reports and Skylo’s internal network logs.
  • Dispute Management: Lead the technical defence in billing disputes with MNOs. Use packet-level or CDR-level evidence to resolve under-billing or over-billing claims.
  • Process Optimisation: Continuously refine the "Order-to-Cash" technical workflow to reduce settlement cycles

What We Look For 

  • Industry Deep-Dive: 10+ years of experience specifically within a DCH/FCH, an MNO Wholesale Billing team, or a Roaming Vendor.
  • Protocol Expert: Absolute mastery of TAP  RAP and BCE standards. You should understand the structure of these files at a granular level.
  • Data Fluency: Advanced SQL skills and experience with data analysis tools (Python/Excel/Tableau) to perform forensic audits on massive CDR datasets.
  • Network Literacy: You must understand how a 4G/5G call flow generates specific charging triggers (S-GW/P-GW) and how those triggers map to billing records.
  • "The Fixer": A track record of identifying and fixing "broken" billing flows in complex international roaming environments.

What We Offer

With employees working across three continents, Skylo is proud to be an equal opportunity employer dedicated to building an inclusive and diverse workforce. Our worldwide and inclusive culture encourages a flexible approach to work, and we also offer an attractive range benefits such as: 

  • Competitive compensation packages including a stock option based equity program 
  • Comprehensive benefits plans
  • Monthly allowances for wellness and education reimbursement
  • A generous time off policy, holidays
  • Once in a lifetime opportunity to be a part of developing and running world’s first commercial, live direct-to-device satellite network and service 
  • Access to world-class team and talent across tech domains: software, hardware, chipsets, telecom, satellite and network virtualization 

Why Join Skylo?

Skylo is helping redefine how the world stays connected. By bringing satellite connectivity into everyday devices, we’re breaking through long-standing limits of traditional networks and enabling new possibilities for safety, productivity, and access worldwide.

We’re not just building connectivity — we’re creating the foundation for a more connected world, where communication works wherever life and work take place. The challenges we solve are complex, real-world, and high-impact, and our work is already making a difference at global scale.

At Skylo, your work won’t stay on a whiteboard. You’ll contribute to live services used around the world, collaborate with talented teams across functions, and grow your skills while tackling problems that truly matter. If you’re excited by meaningful challenges, continuous learning, and building something that extends far beyond borders, Skylo is the place to do it.

EEO Statement

Here at Skylo we are passionate and committed to our people. Our aim is to build a diverse and inclusive moment: teams of forward-thinking people, with unique talents, skills, passion and experience. Its talent that matters to us and we encourage everyone to join us, whatever your gender identity, race, ethnicity, sexual orientation, age, life, experience or background. So, please come as you are - we cannot wait to meet you. We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. 

Top Skills

5Gc
Bce
Billing Mediation
Cdr
Comfone
Epc
Excel
Gsma
Ipdr
Op Data
P-Gw
Python
Raex
Rap
S-Gw
SQL
Syniverse
Tableau
Tap3
Tomia

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