SA Tech- Specialist System Engineer- Netapp Storage

Company : SA Tech

Position: Specialist System Engineer- Netapp Storage

Exp: 4-7 Years

Location: Bangalore (ITPL, Whitefield-WFO)

Profile

• Expertise in  NetApp AFF storage technology and installation of new NetApp clusters to the Production for regular scaleup of Infrastructure.
• Expertise in NetApp provisioning and snap mirror replication for both CIFS and NFS.
• Hands on experience in ONTAP firmware update on NetApp clusters.
• Experience in troubleshooting Level 2/3 issues on the NetApp filers in SAN and NAS environments
• Exposure to Cisco SAN Switches and intermediate troubleshooting skills.
• Exposure to managing NetApp storage related errors and hardware failures and vendor management.
• Experience in Preparation of Production referential like Runbook, Disaster recovery scenario management, managing operations on storage clusters.
• Ability to plan , manage and coordinate new feature designing and development as well as run activities.
• Exposure to Incident management, configuration management and capacity Management.
• Exposure to Develop and maintain standard metrics for service performance analysis , component reports and service reports , based on Customer requirements
• Applied knowledge in the administration of windows and Linux servers
• Good knowledge on ITIL and experience on handling incident / change / problem on regular basis.
• Good in Technical Documentation and design process and standards
• Expert on Critical incident management and SLA management.
• Proven track record in the implementation and execution of documented support processes and can direct others in same
• Intermediate level experience in Python scripting and automation.
• Good to have knowledge on cloud storage basics and market trend for storage services.
• Enthusiast who focuses on regular upskilling and share the knowledge with colleagues.
• Mentoring new team members and work towards team's success.

Level : L2

• Provide recommendations to improve the NAS infrastructure , and address / mange critical issues and root cause analysis.
• As a Storage administrator, ensuring stable Production on Infrastructure, maintaining resiliency, and managing disruptions is your top priority.
• As an Agile team member, embrace changing requirements, prioritize customer satisfaction through timely delivery, and utilize Scrum ceremonies for collaborative planning within team goals.
• Own tasks, adapt to flexible working hours during launches, and actively participate in key forums for team goals.
• In Operation management, handle ITSM via INC/CHG/ALERT/REQ as per defined SLAs.
• Should be open to work on 24x7 environment to manage Production stability and operations to be executed during Non-business hours.
• Monitor and update Capacity Management with advanced competencies in NetApp technology.
• Good to have Intermediate skills in DEVOPS and opensource tools.
• Aware of cloud services and market trends on Cloud storage to contribute value to the automations.

About SA Tech

SA Tech is a global IT consulting and services company that specializes in delivering customized IT solutions, workforce solutions, and product development. Founded in 2002 and headquartered in San Jose, California, it offers a wide range of services including staff augmentation, IT consulting, software development, cloud solutions, and enterprise IT solutions. With a global presence, SA Tech serves clients across industries such as technology, healthcare, banking, and manufacturing. The company is known for its expertise in providing end-to-end technology solutions that help businesses improve their IT infrastructure, enhance operational efficiency, and achieve digital transformation.