Drives B2B SaaS sales and business development within the hotel and hospitality industry. Responsibilities include generating leads, managing client relationships, presenting technology solutions, preparing proposals, negotiating contracts, achieving sales targets, maintaining CRM records, forecasting revenue, supporting client onboarding, researching markets, and developing hospitality partnerships. The role also coordinates with marketing, technical, implementation, and support teams while conducting client visits and reporting sales performance.
Sales
& Business Development
Job Summary
The
Business Development Manager is responsible for driving business growth by identifying,
developing, and managing relationships with hotels, hospitality groups, and
strategic partners. The role focuses on promoting the company's technology
solutions, generating new business opportunities, and achieving sales targets
while ensuring high customer satisfaction.
Key Roles & Responsibilities
Business Development
- Identify and develop new
business opportunities within the hotel and hospitality industry.
- Generate leads through
networking, referrals, cold calling, email campaigns, and industry events.
- Build and maintain strong
relationships with hotel owners, General Managers, IT Managers, and
procurement teams.
- Conduct product
presentations and technology demonstrations for prospective clients.
- Prepare and deliver
customized business proposals and commercial quotations.
- Negotiate pricing,
contracts, and commercial terms to close sales.
Sales & Revenue Growth
- Achieve monthly, quarterly,
and annual sales targets.
- Develop and execute
strategic sales plans to expand market presence.
- Identify opportunities for
upselling and cross-selling technology solutions.
- Maintain a healthy sales
pipeline and provide accurate sales forecasts.
Client Relationship Management
- Build long-term
relationships with existing customers.
- Ensure smooth onboarding of
new clients by coordinating with implementation and support teams.
- Address customer concerns
and ensure timely resolution.
- Conduct regular client
visits to strengthen business relationships.
Market Research & Strategy
- Monitor hospitality
technology trends and competitor activities.
- Identify new market
opportunities and customer requirements.
- Collect customer feedback to
support product improvements and business strategies.
Collaboration
- Work closely with the
marketing team on lead generation campaigns.
- Coordinate with technical
and implementation teams for successful project execution.
- Share market insights and
customer feedback with management.
Reporting
- Maintain accurate records of
leads, opportunities, and customer interactions in the CRM system.
- Submit daily, weekly, and
monthly sales reports.
- Track key performance
indicators (KPIs) and provide management updates.
Requirements
Experience
- 1–4 years of experience in
business development or B2B sales.
- Experience selling
technology solutions to hotels or the hospitality industry is preferred.
- Experience with SaaS,
hospitality software, hotel management systems, or enterprise technology
solutions is an advantage.
Required Skills
- Strong sales and negotiation
skills.
- Excellent communication and
presentation abilities.
- Knowledge of hotel
operations and hospitality technology.
- CRM software experience.
- Relationship-building and
networking skills.
- Strategic thinking and
problem-solving ability.
- Self-motivated with a
results-driven mindset.
- Willingness to travel for
client meetings and business development.
Key Performance Indicators (KPIs)
- New customer acquisition.
- Revenue generated.
- Monthly and quarterly sales
target achievement.
- Lead-to-customer conversion
rate.
- Client retention and
customer satisfaction.
- Number of client meetings
and product demonstrations conducted.
- Sales pipeline growth.
- Partnership development with
hotel chains and hospitality groups.
Benefits
Salary + Incentive + PF
Similar Jobs
Financial Services
Lead complex technology projects and programs from planning through delivery. Responsibilities include defining requirements, allocating resources, managing timelines and risks, coordinating software, QA, and business stakeholders, monitoring progress, and communicating status. The role also promotes validated AI-assisted project governance, requires strong technical fluency across AWS, MQ, Kubernetes, resiliency, and application architecture, and applies Agile methodologies and JIRA for delivery tracking.
Top Skills:
AgileAi-Assisted Project ManagementAuto-ScalingAWSDisaster RecoveryExcelJIRAKanbanKubernetesLoad BalancingMicroservicesMS OfficeMqPowerPointScrumSlasSlisSlos
Financial Services
Lead strategy, roadmap, and delivery for Securities Services data and AI products. Partner with engineering, operations, business, and clients to develop scalable data pipelines, AI/ML solutions, data lake capabilities, RAG applications, and analytics platforms. Oversee data quality, lineage, metadata, stakeholder requirements, product delivery, and continuous improvement while providing technical leadership across global teams.
Top Skills:
Ai/MlSparkAWSData LakesData LineageData PipelinesDatabricksETLHadoopMetadata ManagementAzurePrompt EngineeringRag
Financial Services
Leads multiple software engineering teams, providing technical direction, coaching, and oversight. Owns resource and budget decisions, SDLC practices, cross-team collaboration, operational excellence, and delivery execution. Drives enterprise adoption of AI-assisted engineering and SDLC automation with governance, security, resiliency, quality, and measurable outcomes. Advises leadership on technical strategy and efficiency while hiring, developing, and recognizing talent.
Top Skills:
AngularCloud-Native TechnologiesDjangoFlaskPythonReact
What you need to know about the Bengaluru Tech Scene
Dubbed the "Silicon Valley of India," Bengaluru has emerged as the nation's leading hub for information technology and a go-to destination for startups. Home to tech giants like ISRO, Infosys, Wipro and HAL, the city attracts and cultivates a rich pool of tech talent, supported by numerous educational and research institutions including the Indian Institute of Science, Bangalore Institute of Technology, and the International Institute of Information Technology.
