Minor International
SALES MICE MANAGER . Anantara Vilamoura Algarve Resort . PORTUGAL
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A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Job DescriptionROLE AND RESPONSABILITIES
As Sales Mice Manager, you will report directly to the Sales Director and will be responsible for:
- Proactively seek out new business, locally and internationally (by phone, Sales visits, Trade Shows, Fairs, etc.)
- Maximize lead generation (new and existing business).
- Analyze local market and trends.
- Organize Hotel show around and commercial visits to current and potential customers of the hotel.
- Build strong relationships with customers.
- Ensure all KPIs are exceeded on a daily and monthly basis.
- Lead contracting process for regular customers to guarantee that the proper proposals are sent.
- Proactively follow up on all the event leads and gather information about their needs and decisions.
- Give support in the preparation of PR Events that take place in the hotel.
- Represent the hotel at networking events and participate in hotel promotional activities.
- Overseeing and monitoring revenue development and budget sales.
WE LOOK FOR CANDIDATES WITH:
- Great customer orientation.
- Great telephone manners
- Results driven and focused on details
- High Communication and social skills,
- Commercial initiative
- Ability to work under pressure
- Teamwork
- Cheerful and positive attitude, at the same time as respectful and professional
- Well-groomed appearance
Education
- Preferably Degree in Tourism or Hotel Business.
Specific Knowledge
- Excellent level of English (C1), written and spoken. Desirable an additional foreign language.
- Availability to Travel (If necessary).
- Strong Commercial skills. Sales & Negotiation skills and techniques.
- Highly valued knowledge of hotel management systems.
- Knowledge of different hotel segments (Corporate, MICE, Leisure, etc.) and good network of contacts.
Professional Experience
- Ideally previous experience in a hotel sales role with a proven track record to close a sale.
