Sales Operations Analyst I

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Sales Operations Analyst I

Job Summary

The role will work closely with multiple internal multi-functional teams globally and regionally and deliver value by supporting proactively the monthly order backlog exercise and providing analytical advisory with the various multi-functional teams. 

Responsibilities

Core

• Determine and apply appropriate methodologies and tools to analyze a range of standard, functional and/or multi-functional issues/gaps

• Design and prepare the backlog orders metrics/dashboard to provide visibility on the backlog progress for multiple multi-functional teams

• To identify and consolidate data from various system with a streamlined and structured methodology to deliver accurate monthly backlog data on timely basis for the required multi-functional teams and sales management

• Provide overall support and coordinate with regional backlog business analyst to ensure that we are meeting the timeline and required milestones for the monthly backlog exercise

• Responsible for implementing and enforcing processes and tools that will maintain integrity and accuracy of backlog process and data

• To support standard reporting cycles in standard formats on daily, weekly, or monthly basis

• Supports status reporting providing periodic project updates, communicating identified risks, issues and concerns

• Implement ad-hoc deep dive analysis as requested or self initiated with minimum supervision or support from others and provide recommendation to support the identified objectives

• Explore automation and streamlining in processes/methodology to maintain the integrity and accuracy of the data/analytics

Process and Policy Adoption and Reinforcement

• Educate internal or multi-functional teams on new tools/monthly backlog tracker, processes, and policies

• Deliver refresher trainings to address knowledge gaps

• Communicate process improvements and enhancements to multi-functional teams

Project Management

• Supports project plans and resources, tracking timelines and ensuring status updates are periodically communicated

• Coordinate with business partners to facilitate alignment through implementation and post-implementation adoption

• Identify risks/issues and proactively initiate discussions on workaround and permanent solutions

• Coordinate multi-functional discussions to drive issues, challenges and prioritization efforts

• Identify and initiate projects to improve the data quality, analytics and processes related to backlog

Qualifications

• 2+ years of relevant experience preferred

• Bachelor's degree required

• Experience in Tableau or Power BI

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Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.