Salesforce DevOps and QA Automation Lead

The Salesforce DevOps and QA Automation Lead will be responsible for overseeing the end-to-end quality, deployment, and operational stability of Salesforce solutions across Sales Cloud, Service Cloud, Revenue Cloud , and Experience Cloud. This role combines deep technical expertise in DevOps and QA automation to ensure scalable, secure, and high-quality Salesforce delivery. The ideal candidate will lead with an AI-first mindset—applying intelligent automation, predictive quality insights, and Agentic AI tools to accelerate delivery velocity, reduce defects, and optimize release governance . The role includes implementation of CI/CD pipelines, automated and manual testing efforts, and enforcing governance across release cycles while collaborating with cross-functional teams to deliver enterprise-grade solutions. 

Key Responsibilities: 

• Design, implement, and manage scalable CI/CD pipelines using tools such as Copado, Gearset, Opsera, Jenkins, or AutoRABIT. 

• Manage version control (Git), enforce branching strategies, perform code reviews, and maintain deployment logs and rollback procedures. 

• Coordinate sandbox refreshes, metadata deployments, and environment consistency across multiple Salesforce orgs. 

• Automate deployments of Apex classes, LWCs, Flows, and configuration artifacts (profiles, permission sets, etc.). 

• Utilize AI-enabled QA platforms to auto-generate test scripts, predict high-risk areas in code, and detect anomalies in user flows using behavioral insights. 

• Integrate Agentic AI tools to proactively recommend deployment optimizations, detect change impact across environments, and guide release readiness decisions 

• Partner with security and compliance teams to ensure SOX, GDPR, and audit-readiness throughout the release cycle. 

• Define and execute test strategies for functional, regression, integration, and UAT testing across Salesforce applications. 

• Develop and maintain automated test cases using tools like Provar, Selenium, Tosca, or TestNG. 

• Perform manual testing for edge cases and complex workflows where automation is insufficient. 

• Manage test data, validate configurations/customizations, and ensure accurate business process testing. 

• Track defects, perform root cause analysis, and monitor quality metrics (escaped defects, test coverage, stability). 

• Collaborate closely with Developers, BAs, Product Owners, and Release Managers to align testing and deployment timelines. 

• Enforce DevOps and QA best practices across teams and support continuous improvement. 

• Lead defect triage, release sign-off, and deployment activities across agile delivery cycles. 

• Stay current with industry trends and drive the adoption of innovative tools and practices.