Salesforce Effectiveness Consultant

About IQVIA

IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 80,000+ employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com 

Primary Skill: Segmentation & Targeting

Years of Experience: 3-5 years

Job Location:  Bangalore/Gurgaon

Position Title:  Consultant

• The suitable candidate would be a good communicator, possessing analytical capabilities and strong domain (SFE) knowledge
• Should have consistently worked in across project-specific teams in a methodical fashion in an ‘on-demand’ business-research environment for between 3-4 years.
• There should be ample business and scientific research related exposure, preferably with a good understanding of the Healthcare space
• He/ She should complement it with proven report writing and project execution skills.
• Facilitate data enabled decision making for internal and external customers by providing and communicating qualitative and quantitative analytics.
• Provide support in building practice by involving in various initiatives like knowledge sharing, support team lead in all business-related tasks / activities, building process documentation and knowledge repositories

Responsibilities

• SFE Projects like Sizing, Segmentation & Targeting, Call Plan, Territory Alignment & Goal Setting
• Periodic reports based on KPIs e.g. MS, growth, units, value, YTD, SOV, contribution etc.
• Ad-hoc SFE analysis report

• Should be able to work seamlessly with the internal stakeholders and client to deliver projects using best practices and well-defined methodology
• Awareness of market landscape, current developments, leading products and players
• Active participation in various knowledge sharing sessions that enables growth and improves quality of deliverables across the function
• Create and maintain standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function
• Configure data and calculation processes, design and implement reports
• Process client's data and reports, implement and process verification procedures
• Fulfill client requests for information
• Perform ad hoc work requested by client or necessary maintenance
• Provide recommendations for process improvements where appropriate
• Adhere to project plan (i.e. meet milestone content and deadline)
• Provide leadership and training to junior level Analysts

Business Results:

• Quality KPI targets met as per business expectations
• Good customer/stakeholder’s satisfaction scores
• All projects delivered as per customer expectations
• Pharmaceutical industry domain knowledge
• Ability to manage multiple stakeholders
• Excellent interpersonal and communication skills: Understand client requirements and design solutions for quality deliverables. Ability to operate effectively in an international matrix environment
• Demonstrated professional behavior and interaction across peer group and co-worker
• Strong team player who is dynamic and result oriented

Education:

• BTech / MBA with Graduate in Science /Pharmacy / Life Sciences (MBA/BSc.)/M Sc (Statistics)

Soft skills:

• Advanced MS-office skills (MS-Excel and MS-PowerPoint)
• VB – knowledge and able to write macros and codes
• Basic SQL
• Experience in any Pharmaceutical commercial operations solution is an added advantage

Experience:

• Experience (6+ years) in Sizing, Segmentation & Targeting, Call Plan & Territory Alignment, SFE KPI’s
• Strong analytical thinking with problem solving approach
• Should be customer service oriented
• Field force experience (desirable)
• Demonstrated professional behavior and interaction across peer group and co-worker

Strong team player who is dynamic and result

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com