Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Scrum Master
What does a successful Scrum Master, Advisor do?
An experienced Senior Scrum Master will help transition our business from its existing work practices to infusing a real agile understanding through the adoption of Scrum. As a dedicate Scrum Master you will train, coach, mentor and guide teams and leaders in Agile principles, Agile values, Scrum theory and practices. You must be a strong educator, motivator, facilitator and coach with excellent listening, communication, collaboration, and conflict resolution skills. You will ensure all Scrum events take place (time-boxed, positive, productive) so that the team can deliver high quality software development projects.
What you will do:
- Champion Agile Scrum, serving the Scrum Team, Product Owner, and Organization in Scrum adoption.
- Lead Agile Scrum workshops for both development and functional teams, as well as product owners and technology leaders.
- Coach teams in self-organization, cross-functionality and creating high-value Increments meeting the Definition of Done.
- Guide for effective Product Goal definition, Product Backlog management, Product & Release Planning
- Promote and advocate a culture of continuous improvement, ownership, and accountability.
- Drive cultural change by championing an agile mindset and ensure the organization is at the forefront of industry best practices
- Have a better understanding of SAFe methodology and contribute to PI Planning meetings
- Leading 2 or more scrum teams and deputy of delivery manager (plannings, understanding of project commitments, ensuring delivery timelines)
What you will need to have:
- Bachelor's degree in computer science, Engineering or Information Technology, or equivalent experience.
- 12+ years of experience working as a dedicated Scrum Master in an Agile software development environment.
- 10+ years of experience in Scrum, Kanban, and LeSS, Scaled Agile Frameworks (SAFe)
- Deep knowledge and 8+ years of experience with incorporating Agile metrics into team routines. (Velocity Variance, Burndown/Bumup charts, technical debts, Escaped defects, Blockers, Backlog health, Lead time, Cycle Time, Response Time, and Throughput)
- Scrum Master certification (CSM/PSM/SAFe Agilist)
- Tools - Jira, Confluence, Miro board, ServiceNow experience
- Able to flex their skill/experience to coach top down or bottom up within an organization and adapt to various audiences and situations. Highly Organized and Works well in a fast paced, fluid and dynamic environment
- Lead change initiatives and manage the transition processes for teams adopting Agile/Scrum practices. Develop strategies for dealing with resistance to Agile transformations at various levels of the organization.
What would be great to have:
- Application Development background
- Banking and Financial Services experience
- Experience in Engineering Best Practices including TDD (Test Driven Development), BDD (Behavioral driven Development), CI/CD, Customer Centric approach, Code Coverage, In sprint automation.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
What you should know about us:
Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.
Our commitment to Diversity and Inclusion:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.
Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.
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