As a Senior Account Executive, you will be responsible for growing the business’ clientele in the region leveraging professional connections and relationships, demonstrating executive presence and value proposition for the CleverTap products. The position calls for a hands on and growth mindset in growing the business. This role calls for a strong farming/account management mindset in the SaaS sales environment with a track record of cross sell and upsell.
- Own the business targets for the Enterprise account patch and grow business from the designated patch
- Establish and build relationships with key customers so as to understand the customer needs and create a compelling value proposition
- Interact with customers, give product demo, presentations and work through the sales cycle to achieve Q-o-Q sales quota
- Build key account management plans and map decision makers, influencers, users within the account
- Have a good understanding of competitive channels that the client is using and incorporate those inputs in the key account plan
- You will also be responsible for retaining the assigned book of business
- Build a pipeline for current quarter + next quarter
- Negotiate agreements with the customers to close the deals
- Work with partners and scale the business through them
- Manage the Salesforce data on a daily basis with meeting notes, sales funnel updation, etc
- Maintain post sales interface with the customers to build long term relationship and enhance the customer satisfaction
Must Have:
-8+ years of experience in SaaS selling
- Stronger fit exists for those having experience in working in Startup with a go-getting, hands-on approach, plugged into a hyper-growing sales organisation
- Ability to present and articulate key value propositions to CXO’s, decision makers and influencers in the assigned account with excellent communication skills in a B2B setup.
- Conceptual understanding of APIs, Webhooks, SDKs, Cloud, and SaaS technologies required
- Proven experience in account management and growing the business in the existing accounts in India region
- Knowledge of market research, sales, and negotiating principles
- Organisational and time-management skills
Good to Have:
- Good understanding of the MarTech domain is preferred
- Number driven approach towards accounts, targets, regional planning and retention rates is helpful
- Knowledge of CRM software (eg. Salesforce) is a plus
- Revenue Achievement (Booking, ARR)
- Revenue retention (NRR)
- Sustainable revenue growth (LTV)
- Functional: Mobile marketing expertise, MarTech understanding, Result oriented
- Behavioural: Problem Solving, Consultative selling, Communication and presentation skills, Negotiation Skills
CleverTap is the leading all-in-one customer engagement platform that helps brands unlock limitless customer lifetime value. CleverTap is trusted by over 2000 brands like Domino’s, Levis, Jio, Papa John’s, Zomato, Kotak Bank, Air Asia, Carousell, TD Bank, and Tesco to help build personalized experiences for all their customers. The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering speed and cost efficiency at scale.
Backed by top-tier investors such as Accel, Peak XV Partners, Tiger Global, CDPQ and 360 One, the company is headquartered in San Francisco, with presence across Seattle, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Singapore, Vietnam, and Jakarta.
For more information, visit clevertap.com or follow us on:
LinkedIn: https://www.linkedin.com/company/clevertap/
X: https://twitter.com/CleverTap
If you think you’d be a good fit for this role, we’d love for you to apply!
CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.
We are committed to cultivating an empowering environment, enabling each of us to reach the peak of our professional careers.
We're excited to showcase what we have to offer!
