Senior Business Execution Consultant - HR Techno-Functional Consultant

This role is part of a HR Service Management Product Team. This position will plan and execute business configuration of software products. You will collaborate with internal and external subject matter experts, system users, and stakeholders to understand and document existing and proposed business processes and requirements. Additionally, you will execute configuration changes and acceptance testing and support readiness activities.

In this role, you will:

• Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives

• Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations

• Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business

• Work independently to make recommendations for support function by providing support and leadership

• Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience

• Collaborate and consult with team leaders in developing project plans, policies and procedures

• Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partner

Required Qualifications:

• 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 3+ years ServiceNow HR Service Delivery/ITSM application experience writing requirements, testing, and configuration.

• 3+ years’ Workday Human Capital Management experience writing requirements, testing, and configuration. 

• 3+ years data repository, workflow, Core HR, or other HR systems experience writing requirements, testing, and configuration.

• Experience with ServiceNow and Workday reporting and dashboards.

• Leading cross-functional teams in designing and developing solutions to meet business needs.

• Experience in leading and facilitating workshops and discussions to meet client objectives and desired outcomes.

• Experience with HR systems in a complex, regulated, global environment with multiple integrations.

• Ability to operate as part of cross functional work streams planning, executing and monitoring projects within budget and time constraints.

• Experience interpreting business and technical needs and translating them into user stories.

• Experience working as part of Agile teams.

• Experience into SQL queries, MS-Excel

Job Expectations:

• Facilitate workshops and discussions to effectively gather requirements and achieve a detailed understanding of client objectives and desired outcomes.

• Drive requirements, incorporating product expertise and industry knowledge to discover and validate what has real value to the business.

• Partner with client area to execute planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems.

• Produce effective documentation to capture and communicate business process and requirements in the format of business process flow diagrams, data flow diagrams, data definition documents, decision trees, logic diagrams, requirements documents, and user experience flows.

• Manage multiple stakeholder groups including global business teams, risk management, compliance, legal, data privacy.

• Partner with Implementation Readiness teams to support the business, assess user needs, and ensure teams are ready for process and tool changes.

• Perform system configuration and testing activities.

• Assist in decomposing epics into effective user stories.

• Maintain task status in JIRA or similar Agile management tool.

• Work with user groups to resolve questions, assess user needs, and recommend changes.

• Ensure cross-functional dependencies are articulated, managed, and addressed to execute projects with quality and on-time.

• Contribute to delivering solutions that are long-term, large scale, and require consideration of global market dynamics, trends, regulatory impact, and risk management.

• Ability to travel up to 5% of the time.

• Flexibility to work in the shift timings 1.30 pm to 10.30 pm IST.

Posting End Date: 

3 Apr 2025

*Job posting may come down early due to volume of applicants.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.