Senior Cloud Network Engineer - Operational Excellence

Requisition Number: 2338195
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Shift Timing (IST): Split Shift - Early morning and late evening IST hours
As a Senior Cloud Network Engineer with a focus on Operational Excellence, you will be a key contributor in designing, implementing, and operating highly reliable, secure, and scalable cloud network infrastructures across AWS, Azure, GCP, and Aviatrix MCNA. You will play a central role in maintaining the stability and performance of our multi-cloud network environment, ensuring consistent operations, proactive monitoring, and rapid incident resolution.
Primary Responsibilities:

• Ensure high availability, stability, and operational health of multi-cloud networking environments across AWS, Azure, GCP, and Aviatrix
• Operate and maintain Aviatrix Controllers, CoPilot, Transit, Spoke, and segmentation frameworks with a Solid focus on lifecycle management
• Implement and optimize monitoring, alerting, and observability using Aviatrix CoPilot and cloud-native tools
• Lead operational readiness activities including playbooks, runbooks, and change management
• Incident Management & Troubleshooting
  • Serve as a senior escalation point for complex cloud network incidents
  • Perform deep-dive troubleshooting to diagnose and resolve issues across multi-region and hybrid environments
  • Conduct post-incident reviews, root-cause analysis, and corrective/preventative actions
• Cloud Network Engineering & Architecture Support
  • Design and implement multi-cloud networking solutions using AWS, Azure, GCP, and Aviatrix MCNA
  • Configure and manage Direct Connect, ExpressRoute, VPN, BGP, and cross-cloud routing
  • Ensure operational consistency of IP routing, segmentation, Zero Trust (ZTNA), and IAM/RBAC
• Automation, IaC & CI/CD
  • Build and maintain Terraform IaC modules for cloud and Aviatrix resources
  • Automate operational tasks using Python, Terraform, and workflow tools
  • Integrate GitHub workflows and CI/CD pipelines for reliable deployments
• Security, Governance & Compliance
  • Implement cloud security controls and network policy frameworks
  • Support audit readiness, configuration drift management, and standards enforcement
  • Maintain Firewalls, IAM/RBAC, ZTNA, and segmentation best practices
• Continuous Improvement & Operational Excellence
  • Lead initiatives to improve reliability, reduce toil, and optimize MTTD/MTTR
  • Build KPIs, dashboards, and operational reporting mechanisms
  • Stay current with cloud networking and Aviatrix technologies
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor's degree in Computer Science, IT, Engineering, or equivalent
• Experience with AWS, Azure, GCP, and Aviatrix MCNA
• Solid knowledge of IP Routing, Direct Connect, ExpressRoute, hybrid connectivity
• Proficiency in Terraform, GitHub, Python, CI/CD, HashiCorp tools including Consul
• Solid understanding of IP routing, Zero Trust, IAM/RBAC, cloud security, IPSEC
• Solid troubleshooting and operational background in large-scale cloud environments

Preferred Qualification:

• Certifications: Aviatrix ACE, AWS Advanced Networking, Azure Network Engineer, GCP Network Engineer, CCNP, CCIE

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.