We create possibilities that move life and commerce forward
Welcome to Manhattan Associates. Our supply chain commerce technology positively affects how people on six continents work, shop and live. If you want to tackle complex problems, push limits and redefine what’s possible, you’ve come to the right place.
Position Description:
- Act as primary support consultant and should be able to independently support one or more medium to large sized customers in connection with Manhattan solutions
- Analyze and proactively troubleshoot and resolve more moderately to high complex issues that arise post-implementation.
- Key activities include client management, issues prioritization, issues resolution, testing, solution delivery, expectation management and client communication.
- Define client needs and develop plan for delivery of solutions. Perform detailed design for customer specific enhancements., write and review test scripts as needed.
- Guide client through system implementation of additional functionality.
- Suggest product improvements based on customer feedback.
- Plan and execute moderately complex projects.
- Mentor other consultants within the team.
- Ability to work closely with technical teams, internal professional services and product engineering team.
Position (Minimum) Requirements:
- Bachelor’s or foreign equivalent degree in engineering, science or related technical field
- Needs to demonstrate a proficient level of competence supporting or implementing packaged application software with database troubleshooting or developing in SQL or related relational database
- Exposure to basic Unix or Linux commands is good to have.
- Must to have Supply Chain domain experience.
- Customer facing experience preferable
[OLM]
- Atleast 2 years of experience in Enterprise Order Management Solutions(like Manhattan OLM, IBM Sterling Commerce, etc.,)"
Committed to diversity and inclusion
At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer
opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and
perspectives add to us as a whole and make us unique.
We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin,
disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment
Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the
Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment
eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been
completed.
Top Skills
What We Do
For more than 30 years we have earned a reputation for building technology solutions that solve the most complex business problems in supply chain, inventory and omnichannel.
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