We create possibilities that move life and commerce forward
Welcome to Manhattan Associates. Our supply chain commerce technology positively affects how people on six continents work, shop and live. If you want to tackle complex problems, push limits and redefine what’s possible, you’ve come to the right place.
Experience Range - 3 Years to 8 Years
Position Description:
This role is primarily to work on professional services Design & Consulting activities. Expectation from this role is to support Solution design, extensions design, Consulting activities ensuring high customer satisfaction for Manhattan customers.
Position Requirements:
- Responsible for conducting technical and functional discussions with Customer and business team to design, finalize and develop enhancements
- Develop operational flow, detail design documents, CRP demonstrations and implementation strategy
- Responsible for Stakeholder management and coordinate build deployment and release to Production
- Contribute ideas toward the enhancement and/or modification of designs to improve the product
- Working closely with the teams in coaching, mentoring and offering guidance from time to time
- Complying to common work processes, standards, tools and coordinating testing activities across project teams to meet business and customer needs
- Overseeing the use of appropriate tools, ensuring quality procedures are followed and the projects released are bug-free
- Contribute towards the Knowledge base and Innovation forums
- Guide client through system implementation of additional functionality.
- Suggest product improvements based on customer feedback.
- Plan and execute moderately complex projects.
- Mentor other consultants within the team.
- Ability to work closely with technical teams, internal professional services and product engineering team.
Position (Minimum) Requirements:
Skills Required:
- Design or Consulting experience is mandate
- Expertise in Supply Chain Management and distributed systems design is a huge plus
- Master’s in Business management is plus
- Highly proficient, customer-facing experience involving project envisioning, planning, design, development and deployment of complex solutions
- Good understanding of customer requirements gathering
- Flexible work approaches with strong proactivity and inclination to resolving customer situations
- Thorough understanding of product life cycle and associated processes
- Excellent interpersonal, presentation, and written communication skills
- Strong communication, consulting, analytical and problem-solving skills with Growth mindset
Committed to diversity and inclusion
At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer
opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and
perspectives add to us as a whole and make us unique.
We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin,
disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment
Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the
Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment
eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been
completed.
What We Do
For more than 30 years we have earned a reputation for building technology solutions that solve the most complex business problems in supply chain, inventory and omnichannel.
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