Senior Developer Platform & Infrastructure (Observability)

At Arctic Wolf, we're redefining the cybersecurity landscape. With our employee Pack members, spread out globally, committed to setting new industry standards. Our accomplishments speak for themselves, from our recognition in the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 to winning the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations. 

Our mission is simple: End Cyber Risk. We’re looking for a Senior Developer to be part of making this happen.   

About the Role

We continue to expand our highly talented Infrastructure teams and are seeking a candidate who has large-scale, production experience with metrics, events, logs and traces. In this role, you’ll work with the Observability team to design, develop, and maintain solutions for R&D teams to monitor the behaviour and performance of their workloads, reduce likelihood and impact of incidents, and better troubleshoot issues.

Candidates with an operations (DevOps/SysOps/TechOps) background who have supported infrastructure at scale are encouraged to apply for this role. If you are a firm believer in Infrastructure as Code, continuous deployment/delivery practices, and helping teams understand how their services behave in real-world scenarios, then you might be a great fit!

Technical Responsibilities

System design, configuration, integration, deployment, and operations of Observability systems and tools. These systems include collection of metrics/logs/events from many backend services deployed across multiple AWS accounts and regions and consumed by multiple teams

Working with engineering teams to enable them to support their services from development to production

Ensure our Observability platform exceeds goals for availability, capacity, efficiency, scalability, and performance as well as meeting our internal SLOs

Build the next generation of observability integrating with Istio

Write libraries and APIs that provide a simple, unified interface to other developers when they use our monitoring, logging, and event processing systems

Enhance the existing alerting capabilities with Slack, Jira and PagerDuty

Helping build a continuous deployment system guided by metrics and data

Bring anomaly detection into the observability stack

Participate in 24x7 on-call rotation after at least 6 months of employment

What you know

Minimum of five years experience

Strong with Python or Go

Cloud of choice, preference for AWS - Lambda, CloudWatch, IAM, EC2, ECS, S3

Solid understanding of Kubernetes

Prometheus, PromQL, Thanos, AlertManager, Grafana, etc.

Strong knowledge of standard monitoring protocols/frameworks - Prometheus/Influx line format, SNMP, JMX, etc.

Elastic stack, syslog, CloudWatch Logs

Comfortable working with git, Github, and common CI/CD approaches

IAC tooling like CloudFormation or Terraform

How you do things

Excited to use your expertise and be prescriptive about the right way forward

Able to work well alongside SRE, platform and development teams

Able to work independently and know when to reach out for support

Passionate about automation - we do everything-as-code

Other interesting things we’d cheer about:

Distributed tracing tools (eg: Jaeger, Sentry, Zipkin, Grafana Tempo)

Java

Some familiarity with open Observability initiatives (e.g., Open Tracing, Open Census, Open Metrics)

Knowledge of Kafka

Familiar with monitoring/observability in GCP and Azure

AWS Certifications

Comfortable with SQL

Why Arctic Wolf?

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. 

Our Values  

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.   We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.  

All wolves receive compelling compensation and benefits packages, including:  

·       Equity for all employees 

·       Flexible annual leave, paid holidays and volunteer days 

·       Training and career development programs 

·       Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance. 

·       Fertility support and paid parental leave 

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com