Senior DevOps Engineer

Say hello to possibilities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

This is where you and your skills come in. We’re currently looking for:

You will be a part of the team responsible for running our product and its cloud infrastructure. You will contribute to the product and infrastructure focusing on availability, maintainability, and scalability. You will apply the best practices of site reliability engineering, operational discipline, and automation.

You should be motivated, organized, excited about technology and SaaS products, a thorough critical thinker, and relentless in code quality, scalability, latency, and platform stability. Our culture is motivational, constructive, and positive. We value teamwork, camaraderie, and collaboration. If you’re up for a fun challenge, we want to hear from you.

To succeed in this role you must have experience in:

• Technology Stack: AWS, Kubernetes (EKS), Aurora RDS (PostgreSQL/MySQL), Kafka, Argo CD, Prometheus, Jenkins, GitLab CI, Terraform, Ansible, Python, Java, Ruby.

• Design, plan and implement a HA and cost-effective cloud infrastructure with an IaC approach

• Develop, scale, and maintain automated CI/CD process using the GitOps

• Increase service automation to improve maintainability, scalability, and engineering productivity

• Plan system capacity and develop tooling for product on-demand scaling

• Troubleshoot and resolve software and technical issues, participate in incidents resolution, and perform root cause analysis

• Participate in an on-call process

• Plan disaster recovery procedures and develop automation for fast and reliable service restoration

• Implement security & compliance requirements

• Interact with development and architecture teams to improve service observability and performance, eliminate logging and monitoring white spots, suggest architectural and process improvements

• Evaluate and adopt new cloud-native technologies

Desired Qualifications:

• 8+ years of technical experience in the same or similar role supporting large-scale and high-load cloud-based production systems

• Experience in the development and support of public cloud infrastructure

• Hands-on experience in running HA applications and development of the CI/CD process in Kubernetes

• Proven programming skills in Python, Go or similar

• Good knowledge of Linux environment, TCP/IP, network routing, DNS

• Familiar with SRE principles, DevOps practices, and modern cloud-native landscape

• Accuracy, attention to details, ability to follow processes

• Good communication skills

• Experience with Contact Center, VoIP solutions is a HUGE plus

• Ability to read and troubleshoot Java code if needed is a plus

• Experience in SQL/NoSQL DB's or attitude to develop skills in this field is a plus

What we offer: 

• Mediclaim benefits

• Paid holidays

• Casual/Sick leave

• Privilege leave

• Bereavement leave

• Maternity & Paternity leave

• Wellness programs & coaching

• Employee referral bonus

• Professional development allowances

• Night shift allowances

RingCentral’s Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life. 

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.