Provides technical leadership and 24x7 back-office support for IP MPBN and SDN networks. Responsibilities include configuring and troubleshooting network nodes, managing incidents, changes, service requests, maintenance, acceptance testing, performance reporting, escalations, and customer interfaces. The role supports multivendor Cisco, Nokia, and Ericsson platforms and requires expertise in routing, switching, SDN, cloud architecture, mobile network call flows, and network operations.
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About this opportunity
Ericsson is currently seeking a dynamic Senior Nework Engineer. This vital role is grounded in technology leadership and expertise, and it will interface with a variety of our Core and Cloud domains, including CS Core, PS Core, IMS, IP Core, and Cloud. As part of the Ericsson Operations Engine, your responsibilities span the full cycle of Create, Sustain and Evolve, making a pivotal impact on our Managed Services deliveries.
What you will do:
• To ensure configuration/updates/trouble ticket handling on various IP MPBN /SDN nodes.• To work well within predefined system support guidelines and ground rules.• To participate in internal technical discussions in view to improve overall network performance and make recommendations wherever possible.• Provide 24x7 Backoffice fault /incident management support, initiating necessary escalations and providing fault resolution.• To investigate faults/cause related to customer system/network problems.• Actively monitor trouble ticket queues to ensure timely response to tickets.• Execute change activities, perform service request fulfillment, FNI support, and handle fault & troubleshooting changes.• Participate in routine maintenance activities (health checks, Backup, etc), conduct change impact analysis, and contribute to performance KPI/SLA reporting.• Problem escalations and followups (CSR) with OEMs for action & closure.• Support acceptance testing (AT) & smooth handover of IP MPBN/SDN nodes• To ensure correct working methodology (WoW), process compliance and customer handling• Preventive & Corrective Maintenance of MPBN/SDN nodes• Ensuring a smooth operation of the customer MPBN network• Interface with Customer, 3PP and Ericsson Departments• To ensure MSTOP Processes are followed in the Workplace.
The skills you bring:
• Good configuration and troubleshooting experience in IP routing & switching i.e. OSPF, BGP, LDP, MPLS, BFD, VRRP, HSRP, VRF, STP, MCLAG, Trunking, Port channel, Route Policy etc.• Hanson experience in handling configuring and troubleshooting the Nokia services model i.e., SDPs, SDP, VPLS, VLL, and VPRN will be preferred.• Good understanding and Hanson experience on solutions such as Cisco SDN. (APIC controller and ACI fabric) & Nokia SDN (Nuage) is preferable.• Good knowledge & exposure to multivendor IP MPBN platforms i.e. Cisco ( Nexus, ASR 9K), Nokia /Alcatel ( WBX, IXR, SR7/8/12X) ) & Ericsson ( R6K )• Hanson experience in the Cloud architecture of Ericsson, Nokia, Cisco Setup, DC Gateway, Leaf, Spine, and CGNAT is preferable.• Clear & detailed understanding of Mobility Call flows /interfacing i.e. 2G/3G/LTE/4G, VoLTE/IMS, IN, etc• Network Architecture and its subparts.• Performance & Characteristics of IP/SDN Network Nodes.• Willing to work in Shift (24 X7)• Result oriented.• Flexible and responsive to changing work patterns and demands.• A thorough and methodical approach to work.• Developed skills in Interpersonal communication.• Developed skills in knowledge sharing by actively contributing knowledge, experiences and skills to create a learning culture.• 6 to 15 Years of Experience is required.
"All academic credentials must be from recognized and accredited institutions and are further subject to verification."
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Noida
Req ID: 788741
About this opportunity
Ericsson is currently seeking a dynamic Senior Nework Engineer. This vital role is grounded in technology leadership and expertise, and it will interface with a variety of our Core and Cloud domains, including CS Core, PS Core, IMS, IP Core, and Cloud. As part of the Ericsson Operations Engine, your responsibilities span the full cycle of Create, Sustain and Evolve, making a pivotal impact on our Managed Services deliveries.
What you will do:
• To ensure configuration/updates/trouble ticket handling on various IP MPBN /SDN nodes.• To work well within predefined system support guidelines and ground rules.• To participate in internal technical discussions in view to improve overall network performance and make recommendations wherever possible.• Provide 24x7 Backoffice fault /incident management support, initiating necessary escalations and providing fault resolution.• To investigate faults/cause related to customer system/network problems.• Actively monitor trouble ticket queues to ensure timely response to tickets.• Execute change activities, perform service request fulfillment, FNI support, and handle fault & troubleshooting changes.• Participate in routine maintenance activities (health checks, Backup, etc), conduct change impact analysis, and contribute to performance KPI/SLA reporting.• Problem escalations and followups (CSR) with OEMs for action & closure.• Support acceptance testing (AT) & smooth handover of IP MPBN/SDN nodes• To ensure correct working methodology (WoW), process compliance and customer handling• Preventive & Corrective Maintenance of MPBN/SDN nodes• Ensuring a smooth operation of the customer MPBN network• Interface with Customer, 3PP and Ericsson Departments• To ensure MSTOP Processes are followed in the Workplace.
The skills you bring:
• Good configuration and troubleshooting experience in IP routing & switching i.e. OSPF, BGP, LDP, MPLS, BFD, VRRP, HSRP, VRF, STP, MCLAG, Trunking, Port channel, Route Policy etc.• Hanson experience in handling configuring and troubleshooting the Nokia services model i.e., SDPs, SDP, VPLS, VLL, and VPRN will be preferred.• Good understanding and Hanson experience on solutions such as Cisco SDN. (APIC controller and ACI fabric) & Nokia SDN (Nuage) is preferable.• Good knowledge & exposure to multivendor IP MPBN platforms i.e. Cisco ( Nexus, ASR 9K), Nokia /Alcatel ( WBX, IXR, SR7/8/12X) ) & Ericsson ( R6K )• Hanson experience in the Cloud architecture of Ericsson, Nokia, Cisco Setup, DC Gateway, Leaf, Spine, and CGNAT is preferable.• Clear & detailed understanding of Mobility Call flows /interfacing i.e. 2G/3G/LTE/4G, VoLTE/IMS, IN, etc• Network Architecture and its subparts.• Performance & Characteristics of IP/SDN Network Nodes.• Willing to work in Shift (24 X7)• Result oriented.• Flexible and responsive to changing work patterns and demands.• A thorough and methodical approach to work.• Developed skills in Interpersonal communication.• Developed skills in knowledge sharing by actively contributing knowledge, experiences and skills to create a learning culture.• 6 to 15 Years of Experience is required.
"All academic credentials must be from recognized and accredited institutions and are further subject to verification."
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Noida
Req ID: 788741
Ericsson Bengaluru, Karnataka, IND Office
Ericsson Bengaluru Hub Office
Major tech campus on the Outer Ring Road with offices, food courts and services inside the park. Close to key residential areas, though busy, it’s central to Bengaluru’s tech ecosystem.
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Dubbed the "Silicon Valley of India," Bengaluru has emerged as the nation's leading hub for information technology and a go-to destination for startups. Home to tech giants like ISRO, Infosys, Wipro and HAL, the city attracts and cultivates a rich pool of tech talent, supported by numerous educational and research institutions including the Indian Institute of Science, Bangalore Institute of Technology, and the International Institute of Information Technology.
