Littelfuse is one of America’s Best Mid-Sized Companies (Forbes) and has been named one of the Best Places to Work in Illinois (Best Companies Group) for 11 consecutive years. With its global headquarters in Chicago, Illinois, USA, Littelfuse is a leading, global manufacturer of electronic components serving more than 100,000 end customers across industrial, transportation, and electronics end markets. We have more than 17,000 employees with operations in 15 countries. From semiconductors to sensors… switches to fuses and more… we produce billions of electronic components that help our customers empower a sustainable, connected, and safer world. In 2021, Littelfuse had net sales of $2.1 billion.
Reporting to Quality Manager, you as a Senior Engineer, SBU New Product and Outsourced Quality will be responsible for …
About the job:- Manage the overall outsource quality program and auditing process by working with internal teams to develop, compile, and distribute standardized reports to ensure work is performed and results are achieved in accordance to LFOS and procedures.
- Provide feedback to outsources regarding to Littelfuse and customers demand on quality standard, expectation on product & process quality, and drive for continuous improvements.
- Leverage available data sources to monitor, analyze, evaluate, and measure outsources performance by generating outsourced quality metrics and reports.
- Lead regularly quality calibrations to ensure consistency and continuity across the outsources network specific to contact handling expectations and the overall customer experience.
- Coordinate and oversee outsources network, a program designed to support new site launches with team members to conduct training and provide ongoing mentorship and regularly support.
- Act as interface for quality topics to support outsources
- Manage and coordinate customer complaints & audits, line disturbance, and drive 8D with corrective actions
- Conduct regular and necessary visits, audits, manage meetings at outsources
- Proactively drive outsources to improve quality
- Be the owner of quality at outsources on problem solving, support audits, and deviation management
- Review process/package development and change management results and support risk assessment
- Drive best practice sharing and benchmarking activities among outsources
- 5+ total years in Quality, Process, Manufacturing (foundry/assembly/electrical test), or Engineering function Knowledge on semiconductor technology.
- Foundry experience is mandatory. Assembly process and production knowledge has added advantage.
- Good understanding of quality requirements such as 8D, material review board process, quality planning, qualification release criteria, change management, good understanding on operation/ planning/ logistics.
- Strong analytical and problem-solving skills Working
- Knowledge of quality tools including cause-and-effect diagram, check sheet, control chart, histogram, Pareto chart, scatter diagram, affinity diagram, tree diagram, control plan, and failure modes-and-effects analysis.
- Sound knowledge on ISO9000 / IATF16949 / VDA, automotive experience and exposure is added advantage.
- Able to interface effectively with associates and outsources at all levels of the organization
- Knowledge in other language is an advantage Team oriented and responsive
- Be able to work under high pressure.
Littelfuse strives to empower associate growth and development in a culture of ongoing collaboration and respect for diverse global perspectives and expertise. Our Core Values – Customer Focus, Integrity, Innovation, Teamwork and Results Driven – supports us on our mission to improve the safety, reliability, efficiency, and performance of our customers’ products and systems.
We are an equal opportunity employer that takes pride in giving every associate the means and courage to make a difference – everywhere, every day.
We offer a competitive salary package and a variety of benefits, including Term Life, Accidental Death & Dismemberment, Critical Illness and Medical insurance (plus retirement benefits in Japan) as well as development opportunities like internal Lean Six Sigma Certification.
