Your opportunity
New Relic is the industry’s largest and most comprehensive SaaS-based observability platform built to create more perfect software. We are passionate about providing solutions and tools that help development and operations teams supervise, troubleshoot, and optimize the performance of their applications and infrastructure.
If you love the web, love open source, and want to contribute to one of the largest and fastest growing observability companies in the market, we want to hear from you: New Relic is looking for a Growth Web Engineer to join our web team.
What you'll do
The web team’s goal is to create phenomenal user experiences that inform and excite our visitors and ultimately convert them to users of our product. You’ll help build our brand and increase our user base by contributing in the following ways:
- Drive acquisition, onboarding, monetization, organic growth, and retention across New Relic’s web properties.
- Lead our website testing methodology and drive future improvements to increase overall end user experience.
- Improve our Drupal automated test coverage - our site is live on Drupal 10, and feature velocity is increasing. You’ll ensure it is ready to scale to meet our end user’s needs.
- Participate in the design process, offering technical feedback and suggestions to the creative team, and helping us improve the process along the way.
- Formulate efficient content models, security models, workflows, and templates, and develop Drupal components and modules.
- Contribute to all of the technical aspects of New Relic's public web properties to improve customer experience and content authoring.
- Improve the reliability and speed to delivery of new features and iterations via A/B testing, operational insights, and deep understanding of the data behind user behavior on the site.
- Identify blockers and work across teams to resolve issues.
This role requires
- Bachelor's or 4 years professional work experience
- 4+ years of website testing experience both automated and manual
- Strong expertise testing Drupal 9/10’s backend authoring experience.
- Solid understanding of Git, JavaScript, Cypress and cross browser testing, BackStop - Nice to have.
- Comfortable in a fast-paced environment focused on delivering production code at a regular cadence using Agile techniques, tools and methodologies.
- Having a collaborative work style that includes colleagues in important decisions and leads to shared code ownership.
- Fluency in English.
Bonus points if you have
- Familiarity with Figma, Tailwind CSS, Eleventy, and/or Svelte JS.
- Familiarity working at enterprise scale across several tech stacks and partner teams.
- Experience in technical mentorship and support for helping level-up the skills of colleagues on the team.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
