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Anglian Water @one Alliance

Senior Instructional Designer

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In-Office
Bangalore, Bengaluru, Karnataka
In-Office
Bangalore, Bengaluru, Karnataka

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The Senior Instructional Designer creates effective learning experiences to enhance agent performance, support customer experience, and drive business impact through training and collaboration.
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Scope:

  • Primary Duties: Engage with stakeholders to define training objectives and scope, craft engaging and informative content including Instructor-Led Trainings (ILTs), eLearning modules, job aids, hands-on labs, assessments, and more. Oversee the deployment of training materials on Learning Management Systems (LMS) and assist in various training development tasks. Work closely with Subject Matter Experts (SMEs) to ensure accuracy and relevance of content, collaborate effectively with team members, maintain clear communication with project leads and stakeholders, and apply instructional design principles and models to meet project specifications.

Tools you will be utilizing:

  • Utilize tools such as Microsoft Word, PowerPoint, Adobe Captivate, HTML, and other relevant authoring tools to create and design training materials.

What you’ll do:

  • Conduct thorough training needs assessments and analyses in line with Blue Yonder's Go-To-Market strategy.
  • Utilize accepted industry-authoring tools to design and develop technical training materials that adhere to departmental standards across various formats. This includes crafting clear learning objectives, comprehensive courses, interactive hands-on exercises, and effective assessments.
  • Collaborate with subject matter experts to integrate expert feedback into training materials.
  • Design role-specific training and establish clear learning pathways for different audience segments.
  • Manage projects from inception to completion and adapt accordingly to changing priorities.
  • Align training strategies with the diverse needs of stakeholders, including associates, partners, and customers.
  • Adhere to Blue Yonder-approved design standards and templates for the development and delivery of all training curricula.
  • Review content and offer mentorship to team members as needed.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

Diversity, Inclusion, Value & Equity (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

What you need to know about the Bengaluru Tech Scene

Dubbed the "Silicon Valley of India," Bengaluru has emerged as the nation's leading hub for information technology and a go-to destination for startups. Home to tech giants like ISRO, Infosys, Wipro and HAL, the city attracts and cultivates a rich pool of tech talent, supported by numerous educational and research institutions including the Indian Institute of Science, Bangalore Institute of Technology, and the International Institute of Information Technology.

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