Your opportunity
New Relic is looking for a new senior legal counsel with extensive experience managing commercial transactions and disputes to join our dedicated, collaborative legal team! Joining the New Relic Legal Team means that you will have the chance to create an immediate impact. You will have a voice that is heard and respected, while encouraged to grow in your abilities and curate your own career path. If you have a passion for supporting sales teams and settling disputes, and background as a transactional lawyer negotiating contracts in the Software-as-a-Service industry, read on!
In this role, you will work with a globally dispersed team to support New Relic's commercial activities by structuring, negotiating, and closing contracts and settlements, as well as interfacing with the finance team on disputes and collections matters and helping to build scalable processes to manage those matters. We'll need you to have excellent communication skills to interact with both internal departments and external business clients while addressing complex issues in an accurate, clear, and detailed manner. This is a great opportunity if you have a passion for technology, excellent problem-solving skills, and an ability to thrive in a fast-paced, changing environment.
What you'll do
- Draft, review, and negotiate SaaS contracts and other commercial agreements in support of our go-to-market efforts
- Support and coach sales teams on deal structure, contract negotiations, and customer contract disputes
- Monitor and advise leadership teams on disputes and collections matters in connection with our commercial contracts, and partner with the finance team to build scalable processes to manage those matters
- Draft, review, and negotiate settlement agreements regarding commercial matters and manage a caseload
- Act as a central point of contact for any new and updated agreements, including master agreements, amendments, and data processing agreements
- Partner with Contract Managers to drive execution of agreements and order forms, and be a point of escalation for decisions requiring counsel authority
- Partner with Privacy Legal to drive understanding, risk tolerance, and standardization of responses with respect to India and global privacy regulatory regimes
- Serve as a trusted advisor and business partner across the company by providing counsel and practical guidance for accomplishing New Relic's overall business objectives that balances business objectives and legal risk, taking into account companies policies and positions
- Gain an understanding of New Relic’s SaaS, including our product-led growth and consumption business model transition, and stay informed about our rapidly evolving technology, buying programs, and laws that impact our business
- Review and advise the marketing team on requests related to commercial contracts
- Drive continuous improvement of our processes, templates, playbooks, and how we support go-to-market efforts
- Support company initiatives, including new product launches, special projects, and enablement for internal teams.
This role requires
- 5 - 7 years experience negotiating commercial contracts with a solid knowledge of technology and contract law and revenue recognition principles
- Proficiency negotiating topics such as privacy, security, and data protection in the commercial contract context
- Strategic, hands-on approach to supporting execution of Sales’ deals
- Experience advising on disputes and collections matters in connection with commercial contracts
- Ability to work on your own and prioritize multiple, often competing, deliverables while managing expectations meeting deadlines
- Outstanding interpersonal skills and the ability to coordinate effectively and gain trust and confidence with personnel at many different levels
- Ability to work as a team member of the legal department in a scalable, autonomous and accountable manner, and demonstrating flexibility across matter types and time zones
- Attention to detail and excellence in contract drafting and dispute management, as well as ability to communicate in a precise, effective manner with various teams and customers
- Eager to chip in wherever and whenever help is needed
- Active bar license in good standing in the state or country in which you reside.
Bonus points if you have
- 10+ years of professional experience
- 4+ years of in-house experience
- Practical experience in SaaS licensing negotiations especially partner (e.g. reseller) agreements
- Practical experience advising Marketing teams on publicity and marketing agreements
- Practice experience in the U.S., U.K., Singapore, or Australia, and secondary bar license in a U.S. or European jurisdiction
- Understanding of software development, design, or product management processes
- CIPP/E certification or similar privacy law experience, especially including experience in India privacy law.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
