Senior Manager - Business Finance

About Us

ACKO is the protection destination for over 200 million tech-savvy families across India, protecting their families, assets and money. Launched in 2016, ACKO started by reimagining insurance, making it simple, hassle-free and customer-first. Today, our mission goes beyond that: we aim to touch the lives of 1 million users, building products that solve real-world problems with technology at the core.

We are not just another insurance company, our DNA is product-tech, and our approach is bold, innovative, and digital-first. From zero commission, zero paperwork, and instant renewals to same-day claims settlements and app-based tracking, ACKO is a Welcome Change from traditional insurers.

But what truly sets us apart? Our people. At ACKO, every Acker’s voice and ideas matter. We’re a vibrant, inclusive team of creators, thinkers, and doers, building products that redefine protection while ensuring each Acker grows, thrives and does meaningful work.

Join us at ACKO, where bold ideas, real impact and tech-driven innovation redefine protection and peace of mind - and where YOU can make a real difference in people's lives. ACKO is a product-tech company, launched in 2016, solving real-world problems for customers, starting with insurance. And as a customer-first organization serving the digitally-savvy, ACKO’s value proposition of ‘Welcome Change’ focuses on offerings that make insurance simple and hassle-free! With features such as zero commission, zero paperwork, instant renewal, same-day claim settlements, and app-based updates on claims, ACKO is a 'Welcome Change' from traditional insurers.

Having said that, we are not just another conventional insurance firm, or the people consulted solely for "claims”! Anchored in a tech-centric philosophy, ACKO’s approach fuels innovation, empowering us to develop comprehensive products that cater to every aspect of our customers' insurance requirements. And while we are at it, we put our Ackers at the heart of everything we do. We're not your typical 9-to-5 workplace; we're a vibrant and inclusive bunch of innovators and creators making sure every Acker’s idea matters, their voice is heard, and their growth is part of our mission.

WHAT IS ACKO'S D2C BUSINESS?

ACKO's D2C business spans two large, distinct customer journeys under one digital-first umbrella: Auto helping customers protect, maintain and service their vehicles and Health, Life & Travel protecting individuals and families through health, term life, travel and wellness products, including labs and diagnostics. Both businesses are run independently, each with its own growth agenda, but share a common ambition: building scaled, digital-led protection and ownership experiences for millions of Indian consumers.

This role sits within ACKO's central Business Finance function, partnering directly with business to drive financial rigor, cost discipline, and strategic decision-making for one of these two D2C segments.

Why This Role Matters Strategically

• Act as a genuine finance partner to a fast-scaling consumer business, not a reporting or MIS function

• Shape cost and growth decisions across some of ACKO's most strategically important D2C segments

• Build direct, senior-level influence with business, product, and operations stakeholders

• Own a business end-to-end from defining the right metrics to solving problems at the root cause

ROLE SUMMARY

We're looking for a business finance professional who can operate as a true partner to the business, not a pure reporting or MIS function. You'll be expected to independently identify and track the key strategic input metrics for your business, question and deep-dive with stakeholders, and drive cost or growth outcomes through influence rather than oversight. This role calls for strong judgment, a bias for problem-solving over reporting, and the ability to build trusted relationships with senior business and cross-functional stakeholders.

KEY RESPONSIBILITIES

• Business Partnering & Financial Ownership – Act as the primary Business Finance partner for your assigned vertical (Auto, or Health, Life, Travel & Labs), owning the relevant cost or P&L agenda end-to-end

• Strategic Metric Definition & Tracking – Independently identify and track the key strategic input metrics for the business on a regular cadence, using judgment rather than waiting to be told what to measure

• Root-Cause Problem Solving – Go beyond reporting numbers to identify what's really driving performance operational breakdowns, customer issues, cost leakages — and work with stakeholders to resolve them

• Stakeholder Management & Influence – Build strong, senior-level working relationships across Operations, Claims and Customer Support (Auto) or business and product leadership (Health, Life, Travel & Labs) — with the ability to influence decisions, not just service requests

• Cost & Investment Analysis – Build financial frameworks, business cases, and ROI/cost analyses to support key business decisions and growth initiatives

• Cross-Functional Coordination – Work closely with FP&A, Controllership, and other Finance functions to ensure consistent reporting, cost allocation, and reconciliation practices

IDEAL CANDIDATE PROFILE

• 4–7 years of experience in Business Finance, Finance Business Partnering, with a strong preference for business-partnering exposure over pure reporting/MIS roles

• CA or MBA (Finance) preferred, though not a hard filter

• Strong stakeholder management and influencing skills this role is about shaping decisions, not just presenting numbers

• Ability to independently define, track, and question strategic input metrics; a self-starter who brings structure and judgment to ambiguity

• Input-oriented mindset comfortable digging into operational detail to solve problems rather than only reporting outcomes

• Open to candidates from D2C/e-commerce, general insurance, or fintech backgrounds