Senior Manager of Business Process

Job Description
The position:
The main objective of the individual is to work closely with the senior management team & stakeholders across different departments and help gather the requirements to build an Ideal office model & support in delivering the same. The activities range from the various stages of the product life cycle such as discussing with the business and subject matter experts to capture business requirements, analyse and research data and processes, document requirements in features and stories and support launch of new features.
Roles & Responsibilities:

• Able to see operations and give suggestions for improving efficiency in the way it is done by the use of technology
• Work together with the business and subject matter experts to capture their requirements from a legal, regulatory and operational perspective
• Organize workshops/sessions and follow up with the business and subject matter experts action items
• Proactively shape and align business/client entity life cycle processes alongside the Product Owner for the vision of the product
• Help anticipate user needs and effectively translate these to product requirements for development
• Support the Product Owner and the team members of the product in the design aspects.
• Help manage the product backlog
• Performed assigned activities in the product development stages (planning, refinement, review and sprint)
• Working on projects related to the client facing portal and specifically defining features that is required by our Funds clients
• Research usage of our products and our client needs and translate this into functional requirements
• Preparing various documents such as Business requirements documents (BRD) and Functional Requirements Document (FRD)
• Facilitated UAT and took sign off from client
• Ability to identify business needs and deliver solutions in close partnership with line of business and technology
• Experienced documenting business requirements in features and stories as well as managing the teams backlog
• Experience in agile methodology
• Ability to interact with all levels of an organization and Ability to take on a high level of responsibility, initiative, and accountability
• Strong research and documentation skills
• Ability to identify root-cause issues/improvement opportunities, and design approaches/programs/products to improve overall quality assurance

You're Profile:

• Bachelors or Masters in Business / Finance / Economics / IT or Equivalent
• Preferred Certified Business Analyst/Equivalent certificate
• 7-12 yrs experience as a Business Analyst in Fund Administration / Financial Services / Capital Markets Industry
• Experience working within a Product Team is must
• Knowledge and experience with AML/KYC is an advantage
• Interested in both the business as well as the technical aspects of applications
• Experience in working across country lines and operating in a global, multinational organization, ideally in a matrix structure
• Demonstrable accomplishments relating to organizational change activities in a fast-paced environment
• Willing to work in fast paced dynamic industry
• Positive attitude, team player, pro-active and ready to accept challenges
• Excellent verbal and written communication skills

About Us:
We are the premier global business, legal, and financial services company providing knowledge-based solutions to clients worldwide. Based in Wilmington, Delaware, USA, we have locations and capabilities in more than 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, with more than 7,500 employees. We are the business behind business.®
Working with us means entering a dynamic, international, and growth-oriented company. Diverse teams give us a competitive advantage and drive innovation. We're committed to attracting, developing, and retaining talented people who create an environment where everyone is valued and respected. CSC is an equal opportunity employer.

• CSC is a great place to work with smart and dedicated people. We've been voted a Top Workplace every year since 2006.
• We offer challenging work and career opportunities. Many positions are filled with internal moves and employee referrals.
• CSC offers excellent benefits. Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance.
• Candidates for this position must be eligible to work in the country without sponsorship.
• There is limited sponsorship available for this position.
• Candidates for this position could work from any CSC location

Careers | CSC (cscglobal.com) Visit our careers site to learn more about CSC's diversity and belonging program, as well as our commitment to our clients, communities, and each other.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to be a description of all duties, responsibilities, and qualifications.
As CSC is actively hiring around the world, we may retain your CV in our database for other opportunities, unless you direct us otherwise.
Below would be one of the following Global Mobility options: (Select the appropriate option, delete the others)
As used in this posting, CSC refers to all of our global business units. Please see cscglobal.com for a detailed description of our businesses, locations, services, and products.
About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.