Job Title
Summary of the Role
The Senior Manager QA supports, coordinates, and facilitates structured quality improvement activities aligned with Amadeus business goals. They foster a culture of quality by providing strategic guidance and influencing change across all levels of the organization. This role reports to the QA Head of Hotel IT and is responsible for guiding Hotel reservation product quality.
You’ll need the ability to see the big picture and work at a detailed level to improve overall product and program quality. You’ll thrive in an engaging and evolving environment and demonstrate success in follow-through and collaboration. You’ll interact with various stakeholders including Product Management, Development, Release Management, and Implementation, and will provide QA feedback and propose improvements where needed.
Your Main Responsibilities
- Be a practical Technical Manager who supports and develops an effective QA team that meets agreed goals and delivers continuous improvements.
- Communicate progress on operations and programs across all levels and stakeholders.
- Stay current with tools and trends in software testing, including leveraging Artificial Intelligence (AI) to optimize testing efficiency.
- Collaborate across teams and locations to ensure smooth delivery for customers, proactively communicating risks.
- Guide the development and implementation of testing tools and frameworks to support effective testing.
About the Ideal Candidate
- Good understanding of Software Development Life Cycle (SDLC) processes; experience in the travel domain is preferred.
- Hands-on experience in automation testing for both user interface and backend applications.
- Experience in test automation and non-functional testing (security, performance, and usability).
- Familiarity with DevOps tools such as Docker and Kubernetes, and cloud-native applications.
- Proficient in scripting using technologies like Robot, Playwright, Selenium, or Protractor.
Education and Years of Experience
- Graduate (Bachelor of Engineering/Bachelor of Technology)
- Experience: 13 to 17 years
What we can offer ?
A critical mission and purpose - At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose. 🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. 🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions. 🤗 A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being. 💰 A complete rewards offer - Amadeus provides attractive compensation packages, including salary, bonus, caregiving and health benefits. 🌟 A flexible working model - Embrace our flexible working model, enabling you to excel wherever and however you work best. 🌈 A diverse, equitable, and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment. 📈 A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees.Diversity & Inclusion
Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
