Senior Manager – Site Reliability Engineering (SRE)

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
We are seeking an experienced Senior Data Scientist to join our dynamic, cross-functional team. You’ll build and optimize AI-driven solutions and data pipelines, working with modern cloud and data technologies to deliver impactful results.
What We Do:
We are on the frontline of recruitment enabling organizations to Hire Smarter. Onboard Faster™ First Advantage is an HR Tech company delivering innovative solutions and insights to enable our clients to manage risk and hire the best talent. Leveraging an advanced technology platform, First Advantage builds fully scalable, configurable screening programs that meet the unique needs of over 33,000 clients. Headquartered in Atlanta, GA and with an internationally distributed workforce spanning 19 countries with about 5,500 employees, First Advantage performs over 93 million screens in over 200 countries and territories annually.
Who You Are:
You are self-motivated and ready to “roll up your sleeves." While you are an independent contributor, you are also collaborative. You can spearhead a project and see it through from start to completion.
As a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal.
An Innovator — you see gaps in current processes or workflows as an opportunity to improve and try something new.
A lifelong learner and always seeking out opportunities to learn and upskill, you understand the importance of thorough and secure screenings and are interested in the Human Capital sector and the confluence of people, process, and technology.
About the role
We are seeking a highly experienced and strategic Senior Manager – Site Reliability Engineering (SRE) to lead and scale our SRE function in India. This role is pivotal in ensuring the reliability, scalability, and performance of our production systems while fostering a culture of operational excellence and continuous improvement. You will lead a team of SREs responsible for designing and implementing robust infrastructure, automating operations, and driving incident management and service reliability across our platforms
What You'll Do
Responsibilities:

• Leadership & Strategy
  • Lead and mentor a high-performing team of SREs across multiple time zones.  
  •  Execute the SRE roadmap aligned with business and engineering goals.
  •  Collaborate with engineering, product, and infrastructure teams to ensure system reliability and performance.
• Reliability Engineering
  • Drive the adoption of SRE best practices including SLIs, SLOs, and error budgets.  
  • Lead efforts in capacity planning, performance tuning, and disaster recovery.
  • Oversee incident response, root cause analysis, and postmortems.
• Automation & Tooling
  • Champion automation to reduce toil and improve operational efficiency.
  • Build and maintain CI/CD pipelines, observability tools, and infrastructureas-code solutions.
• Operational Excellence
  • Establish and monitor key metrics for system health and team performance.
  • Ensure compliance with security, privacy, and regulatory standards.
  • Foster a culture of blameless postmortems and continuous learning.

What You May Need to be Successful

• 10+ years of experience in software engineering, DevOps, or SRE roles, with at least 3 years in a leadership capacity.
• Proven experience managing large-scale, distributed systems in a cloud-native environment (AWS, Azure).
• Strong expertise in monitoring (AppD, Splunk), automation (Terraform, Ansible), and CI/CD (Jenkins, GitHub Actions).
• Deep understanding of Linux systems, networking, containers (Docker, Kubernetes), and modern infrastructure practices.
• Excellent communication, collaboration, and stakeholder management skills.
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

Preferred Qualifications

• Experience working in a global, matrixed organization.
• Contributions to open-source SRE or DevOps tools

Why First Advantage is Your Next Big Career Move
First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.
What Are You Waiting For? Apply Today!
You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
EMPLOYEE BENEFITS – India Region: 
Most of the roles are enabled with the ability to work remotely with occasional business travel. Hybrid working model 
Comprehensive employee Leave policy 
Career progressions through Internal job opportunities and Global Talent mobility programs 
Career Development: Mentoring Program, People Management Program, cross-functions training, soft skills training.
Continuous learning and development opportunities. Upskilling and reskilling opportunities mobilized through e-learning platforms
Training and Certification reimbursement programs
Medical Insurance coverage for employees and parental insurance benefits available. Calendarized Employee Wellness programs
Quarterly Rewards and Recognition program to recognize exemplary performance
Other attractive allowances – Weekend working, Holiday pay, Relocation assistance, Maternity bonus, Creche allowance & Other allowance etc.