Senior Manager, Software Development in Test

As passionate about our people as we are about our mission.
What We're All About :
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
What We're All About :
Q2 is proud of delivering our mobile banking platform and solutions to global customers which include broad financial institutions, banks (large and small), community banks and Fintechs. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities of both our customers and employees to make a difference.
What Makes Q2 Special?
Being passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
Responsibilities:

• Drive overall quality of implementations that may cross multiple teams within business unit
• Define overall implementations testing strategy and developing test plans/test cases
• Identify appropriate tools, testing methodology, automation approach

• Propose new approaches to achieve product goals and timelines with quality in a cost-effective manner
• Responsible for executing manual/automated tests and reporting defects with the help of QE team members
• Work closely with Development managers', and developers in ensuring high quality deliverables.
• Meet customer requirements: proactively propose solutions and resolve project dependencies within scope of influence.
• Should be hands-on whenever required involving automation of both UI and API and maintain the CI/CD environment.
• Manage through setting and delivering on expectations: set goals that are achievable and measurable, monitor and trend possible changes and set expectations of stakeholders/customers on final deliverable
• Mentor and coach junior QE resources. Provide them direction, training and guidance on a continuous basis
• Exposure to performance testing and vulnerability assessment activities of complex applications and mobile applications/devices
• Develop/Publish meaningful metrics to reflect the true status of any given Product/Solution
• Foster and maintain relationships with key stakeholders and business partners
• Own and drive testing including automation strategy design, requirements understanding, test planning, test script development, test execution, results analysis and sign off.
• Ability to create / optimize automation framework to increase efficiency and productivity.
• Prepare Reusable functions, which improve the robustness, re-usability, and maintainability of their test scripts.
• Assess and bring improvements to the quality of our applications and services
• Adapt to changing environments as needed

Experience and knowledge:

• Typically requires a Bachelor's degree in (relevant degree) and a minimum of 10 years of related experience; or an advanced degree with 6+ years of experience; or equivalent relevant work experience.
• Typically requires 2-5 years managing and developing employees.
• Previous working experience as a QE white box tester for 7+ years.
• Bachelor's in computer information systems, Management Information Systems or similar relevant field
• Preferably from BSFI, Fintech, Payments, Lending background
• In-depth knowledge of application development processes and at least one programing language preferably Java
• Knowledge on BDD, TDD, continuous integration, and code review practice is preferred
• Experience working in an Agile/Scrum development process
• Expertise in Agile tools like Jira
• Hands on experience with testing frameworks both licensed and Open sources for UI and API automation.

• Good knowledge on cloud technologies such as Salesforce, AWS, Azure, or Google Cloud
• Sound experience and understanding of Cloud, SAAS, Micro Services architecture
• Possess strong analytical and problem-solving skills when determining how to best to drive decisions
• Ability to influence key stakeholders and work effectively with cross-functional teams
• Critical thinker and problem solver
• Excellent organizational and time management skills

#LI-RR1
This position requires fluent written and oral communication in English.
Health & Wellness

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs - "You Earned it"

Click here to find out more about the benefits we offer.
How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page . Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute , and The Trevor Project , promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF , and Homes for our Troops , a group helping veterans rebuild their lives with specially adapted homes.
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.