Senior Product Associate - Connected Banking

Job Description
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate within the Connected Banking team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities

• Partner with Design, Research, and Content teams to conduct market research and competitive analysis to identify opportunities for product innovation and differentiation
• Write epics, features, and user stories to facilitate product development
• Work closely with UX/UI designers to create intuitive and engaging user experiences
• Collaborate with stakeholders to gather requirements and translate them into actionable user stories
• Champion the voice of the customer, ensuring that product decisions are informed by user feedback and data-driven insights
• Analyze, track, and evaluate product metrics, including work to time, cost, and quality targets across the product development life cycle
• Build and maintain strong relationships with internal and external stakeholders, effectively communicating product updates and progress

Required qualifications, capabilities, and skills

• Minimum 3 years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Demonstrated ability to positively interact with cross-functional teams both internally and externally to achieve specific business results
• Effective at prioritizing and managing multiple initiatives concurrently
• Customer-focused with the ability to turn insights into action

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.