Senior Product Designer, Automation Testing

With 30M+ users, 500K+ companies, and 98% of the Fortune 500, Postman is the world’s foremost API management and collaboration platform. Postman is looking for a senior product designer passionate about developer experience, APIs, collaboration, and the developer tooling ecosystem.

What is an API?
What is an API-First World? Our vision

As a Senior Product Designer for the Automation Testing Team, you will drive the evolution of our automation testing capabilities, enabling teams to streamline and enhance their API testing workflows. Your designs will help users automate testing processes, ensuring their APIs are robust and reliable. This position requires an obsessive interest in developer journeys, with a deep curiosity for understanding the testing use cases around APIs, and a passion for delivering exceptional developer experiences.

What is API Test Automation?

You are eager to get your hands dirty, wearing multiple hats to drive user outcomes, yet you can naturally up-level your strategic thinking. Your success will be measured by developer satisfaction and business impact, including active usage and revenue metrics.

Opportunity: 

The automation testing market presents significant opportunities in the API landscape, driven by the growing adoption of Agile and DevOps methodologies. It is poised to surpass USD 4.733.73 million by 2030, up from USD 1071.99 million in 2022, at a CAGR of 20.40%. These growth projections highlight the increasing demand for automated testing solutions to ensure the seamless functionality and reliability of APIs in dynamic software environments. Postman is one of the most popular and widely used API testing tools.

Automation testing in the API landscape enhances reliability, efficiency, and scalability, crucial as businesses increasingly rely on APIs for connectivity and innovation. It ensures consistent functionality, extensive coverage, and accelerates testing processes while reducing maintenance costs and downtime by catching issues early.

Responsibilities: 

• Design and validate experiences that enable developers to work across their entire toolchain and Postman efficiently and effectively, while being consistent with the Postman experience and brand standards.
• Own the user experience from ideation to execution while working closely with your product, partnership and engineering stakeholders.
• Guide and mentor junior designers, fostering their growth and ensuring the team brings fresh perspectives and explores diverse design directions.
• Balance speed and quality to execute design solutions swiftly, adapting to the fast-paced environment.
• Work with your product managers to strategically define UX goals and opportunities for cross-product developer workflows, keeping business outcomes such as active usage and revenue in mind.
• Research, gather, and consolidate customer insights (both qualitative and quantitative) to inform our strategy, priorities, requirements and use cases for the ecosystem platform and integrations.
• Continuous social listening through Twitter, Github and Zendesk to better understand how people use Postman.
• Foster a vibrant developer community and implement feedback mechanisms to continuously improve developer satisfaction.
• Clearly and concisely communicate user concerns, motivations and feedback, both internally and externally. Be the voice of the user within your team.

Requirements: 

• You have 8+ years of experience in end-to-end design practices in companies solving interesting real-world pain points. Bonus if you’re a developer turned designer.
• Experience working with an experimentally driven product team. You work on hypotheses and validate rigorously to build conviction on your design approaches.
• You have an eye for well-designed, functional products (physical and digital)
• You can visually communicate an idea by creating quick low fidelity mockups.
• You proactively seek feedback, tuning the fidelity of your work for the stage of product development. You can identify collaborative opportunities across the broader product and design org know how to curate your intended audience for feedback.
• You can create high fidelity mockups and prototypes to articulate detailed experiences and user interactions. You can validate these by doing quick usability tests against real users and build convictions on the ideas that you propose.
• You are an excellent communicator and continuously keep the broader team in the loop on the work that you’re doing, product goals that you’re aligning to, user insights you might discover and the success that you’re driving. You are comfortable collaborating across teams and locations.
• You are curious about how APIs work and what Postman enables for developers. You take initiative and are curious to learn about how developer tools work together. Hands on development experience will be a great trait to have for this role.