SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.
What we’re looking for
We are seeking a Senior Product Manager to lead the development and enhancement of our Admin Experience for the Multi-User Platform. In this role, you will be responsible for defining and driving the product roadmap, and delivery of admin features, that enable administrators to efficiently manage their users and demonstrate the value of our product to their stakeholders. You will work closely with cross-functional teams to ensure our products meet the highest standards of quality and deliver exceptional user experiences.
What you’ll be working on
- Roadmap Development: Define and manage the product roadmap, ensuring alignment with business goals and customer needs.
- Cross-Functional Leadership: Inspire, lead, and collaborate with cross-functional teams including design, content, engineering, customer success and marketing to deliver high-quality products.
- Customer Focus: Act as the voice of the customer, leveraging data, research, and user feedback to inform product decisions and priorities.
- Feature Ownership: Own the end-to-end lifecycle of admin features, from ideation and specification to launch and iteration.
- Data-Driven Decision Making: Utilize data and analytics to measure product performance, identify opportunities for improvement, and guide strategic decisions.
- Stakeholder Management: Communicate effectively with internal and external stakeholders to ensure alignment and transparency around product goals and progress.
- Champion Admin Needs: Advocate for the needs of admin users across the platform, ensuring their requirements are met and their experience is optimized.
We’d love to hear from people with
- 8+ years of Product Management experience, ideally 4+ years in Enterprise SaaS
- Experience using data to solve business problems ensuring agreement on cross-organizational team priorities
- Proficiency in SQL, and using data to drive product decisions
- Experience managing a complex set of products at different stages of their lifecycle and communicating the complexity simply and cleanly
- Demonstrated ability to drive impact through cross-functional leadership
- Effectively balance short-term goals and long-term vision
- Strong collaboration skills, you love helping product managers, engineers, designers, and other teams around you do their best work
#LI-Hybrid
Why SurveyMonkey? We’re glad you asked
SurveyMonkey is a place where the curious come to grow. We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, learning and development opportunities like Curiosity Week, and our C.H.O.I.C.E Fund.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
Top Skills
What We Do
We're on a mission to help people turn their curiosity into action. SurveyMonkey is the world’s leading survey platform enabling curious individuals and companies – including 98% of the Fortune 500 – to have conversations at scale with the people who matter most. Ask more. Know more. Do more.
