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Mastercard

Senior Product Manager- Technical

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Hybrid
Pune, Maharashtra
Hybrid
Pune, Maharashtra

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The role involves managing customer cancellations, providing support via various channels, resolving issues, and collaborating with teams to enhance customer experience.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Product Manager- Technical

Overview
MasterCard is a technology company in the global payments business. We connect consumers, financial institutions, merchants, governments and businesses worldwide and enable them to use secure and convenient electronic forms of payment.
Join the industry’s most passionate, motivated & engaged global team - Our employees are encouraged to drive innovation every day in support of a more connected world – A World Beyond Cash.
Partner with business owners, development team, quality engineering resources, product owners, product managers, release train engineers to provide business analyst work.
Deliver high quality business and technical expertise to the feature teams for the purpose of completing the design, coding, testing, and implementation phases of the project life cycle. Requirements development from business requirements for technical teams to follow.
The Settlement team develops and supports applications that provide exceptional settlement and risk systems processes.
Are you a leader, influencer and innovator?
Do you want to be part of a software development, collaborative environment?
Are you motivated to be a part of driving a world beyond cash?
Do you love to solve problems and find creative solutions?
Role
Develop technical requirements from business requirements. Break requirements down to workable sizes and user stories
Develop great working relationship with business partners/scrum masters
Provide "day to day" guidance to team members for business / project initiatives.
Evaluate the impact of potential system changes on the membership and on other applications. Lead process improvement initiatives.
Interface with senior managers to provide consultative services related to key initiatives.
All About You
Bachelor's degree in Computer Science or Engineering or equivalent experience.
Advanced knowledge of payment and settlement systems is required.
Comprehensive experience with software application development process using Agile/SAFe.
Ability to be high-energy, detail-oriented, proactive and able to function under pressure in an independent environment along with a high degree of initiative and self-motivation to drive results.
Strong communication skills -- both verbal and written – and strong relationship, collaboration skills and organizational skills.
Ability to quickly learn and implement new technologies, frameworks and tools and support multiple concurrent activities and to interface with external / internal resources, working as a member of a matrix based diverse and geographically distributed project team.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.




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