The Senior Product Manager will drive the product vision and strategy for the Transport team, focusing on enhancing ride-hailing experiences through data-driven decisions and cross-functional collaboration.
About The Role
Join us as a Product Manager for our Transport team, where you'll be driving one of Gojek’s most iconic and impactful product areas. In this role, you’ll have the unique opportunity to shape how millions of people move every day, redefining the way riders and driver-partners experience mobility across Indonesia.
As part of our Transport team, you’ll work at the dynamic intersection of real-time technology, large-scale operations, and user trust. This role gives you unparalleled exposure to supply and demand dynamics, urban mobility challenges, and the behavioral patterns that influence how people choose to get from point A to B.
You’ll be instrumental in building and scaling world-class ride-hailing experiences within one of Southeast Asia’s leading super-apps. From matching riders and drivers more efficiently, to designing pricing and incentive models that balance growth with sustainability, your work will directly impact everyday commutes, driver livelihoods, and Gojek’s broader mission of creating positive social impact.
This role is ideal for someone passionate about solving complex marketplace problems, designing for both consumers and partners, and thriving in fast-moving, high-stakes environments. You’ll love it here if you enjoy turning data into actionable insights, experimenting with real-time systems at scale, and crafting product experiences that feel seamless in even the most chaotic traffic.
Ready to help define the future of mobility in the super-app era? We’d love to hear from you.
Key Responsibilities
- Create and communicate a strong vision and product strategy for the Transport team that inspires your colleagues and delivers real value to riders and driver-partners.
- Launch new features, pricing models, and service improvements that enhance reliability, efficiency, and trust in our ride-hailing products.
- Use data, marketplace insights, and behavioral patterns to identify opportunities and make evidence-based decisions.
- Partner with design, engineering, operations, and business teams to deliver seamless experiences at scale.
- Set clear, ambitious KPIs and continuously improve key metrics such as matching efficiency, wait times, and trip completion rates.
- Run experiments and A/B tests, iterating quickly to optimize marketplace balance and user satisfaction.
- Advocate for both riders and driver-partners by gathering feedback, conducting research, and testing product ideas in real-world conditions.
Key Requirements
- At least 5 years of hands-on product management experience in consumer tech, mobility, or marketplace platforms.
- Strong analytical skills and a talent for solving complex, ambiguous marketplace problems with data-driven rigor.
- Proven track record of shipping and iterating large-scale, real-time digital products.
- Experience working in fast-paced, cross-functional teams with a bias for execution and operational excellence.
- Excellent fluency in written and verbal English.
- Passion for urban mobility, marketplace dynamics, and designing incentive structures that balance rider needs with driver sustainability.
- Comfort with A/B testing, agile workflows, and rapid experimentation at scale.
About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.
About Gojek
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.
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Top Skills
A/B Testing
Agile Methodologies
Data Analysis
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