Own the roadmap and vision for a core crypto-forensics or transaction-monitoring product. Collaborate with design and engineering to launch user-friendly solutions, gather customer requirements, prioritize improvements, and coordinate sales, marketing, and engineering. Focus on customer discovery, measurable business outcomes, acquisition, engagement, retention, onboarding, activation, and actionable NPS insights.
⚡️ About Merkle Science
Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate, and prevent illicit use of cryptocurrencies. Our vision is to make cryptocurrencies safe and provide infrastructure for the safe and compliant growth of cryptocurrencies.
Merkle Science is headquartered in New York with offices in Singapore, Bangalore and London. The team has combined experience across Bank of America, Paypal, Luno, Thomson Reuters and Amazon. The company has raised over $27M from SIG, Beco, Republic, DCG, Kenetic, GGV and several others.
💥 What will you do?
● Own one of our core products (crypto-forensics or crypto transaction monitoring), its roadmap and vision
● Collaborate closely with product designers and engineers to launch easy to use solutions to solve complex problems
● Coordinate with customers to understand their requirements, and help evolve our existing products based on customer feedback
● Serve as the central point of contact that connects sales, marketing and engineering teams and helps in cross-collaboration
👀 What are we looking for?
● You have some experience with fast-paced product tracks and have been in product development roles, preferably Enterprise SaaS offerings in the past.
● You enjoy working on cutting-edge projects in the cryptocurrency space
● You have user empathy and can prioritise effectively
● You understand the importance of concrete business metrics, product-driven acquisition, customer engagement and retention, onboarding driven activation and naturally think along these lines.
● You enjoy the process of discovery with customers and bring a strong sense of empathy and a user-centric approach to product management.
● You treat customer NPS as your holy grail but can weed out subjectivity from the customer inputs to keep items actionable
📜 What process do we follow? (<2 weeks)
1. Application: We will keep it simple. You can apply directly through our job portal. All we ask for is a Resume. Additional Portfolio links such as Github, Medium or a Personal website are welcome
2. Screening: We will screen your profile and get back with a decision asap
3. Interviews: We will have two rounds of interviews. Round one (30mins) Intro call that will focus on getting to know each other better and identifying if this could work for both of us. Round two (60mins) is a technical round where we will review your prior experience and discuss how you would build systems to solve a problem we will introduce on call. An additional third round-technical may be decided based on the previous rounds
4. Meet the Team: Culture-Fit is essential for both you and us. So we always go the extra mile, and you will meet two other colleagues on the team who you would be working with. Here, you could discuss questions on stack, culture and some other things you might be interested in if you had a consideration for a new role.
5. Offer Rollout: If all looks well, we will open a bottle of champagne.
📢 Other information you may want to consider
· We will be flexible for the rest of the pandemic and work remotely; however, we are not a remote-first company, and the work location would be Bangalore when things settle.
❤️ Well Being, Compensation and Benefits
We care about your well-being. Along with excellent health insurance, we offer flexible time off, learning & development initiatives and hours that are designed to provide work/life balance. We regularly host team-building sessions and encourage discussions around mental health.
We reward talent and believe in acknowledging people for their contributions. We offer industry-leading compensation, along with generous equity. As a rapidly growing business, there are endless opportunities to grow your career with Merkle Science.
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