Senior Product Owner

Company Description

When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon India is now Great Place to Work-Certified™. Epsilon has also been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. For more information, visit epsilon.com/apac or our LinkedIn page.

Job Description

About CJ:

From helping to invent the affiliate industry, to performance marketing and what comes next, we’ve earned a reputation for maintaining the largest, most reliable partnership-based platform and sterling service with a personal touch. Founded in Santa Barbara, California in 1998, CJ (formerly Commission Junction), leads the industry as the most established name in global performance marketing, specializing in affiliate marketing technology.

We’re the platform of choice for driving profitable growth for over 3,800 global brands around the world across all verticals including retail, travel, finance, and network & home services. Our technology powers a partnership ecosystem where over 167K publishers and brands engage billions of consumers worldwide.

As part of Publicis Groupe, aligned with Publicis Media, we leverage unparalleled data, technology, and strategic expertise to bring a truly customer-centric approach to performance marketing. In an industry with much uncharted territory, trust a steady hand.

About the role:

We are looking for a Senior Product Owner to work within the Global Business Process Automation department, focusing on developing best-in-class products and solutions aimed at driving organisational excellence and business transformation. 

The Senior Product Owner will own complete product or subset of product and build the best possible product by effectively engaging with team members. They will have a vision for the product that is being built considering immediate gains as well as long term business needs. The person in this role will be working closely with key stakeholders throughout the organization, so he or she must be able to communicate and keep them informed on overall health of the project.

Responsibilities:

Product Vision and Roadmap:

• Define and communicate the product vision, strategy, and roadmap in alignment with company goals.
• Conduct market research and competitor analysis to identify opportunities for product improvement and innovation.

Project Management:

• Create, maintain, and prioritize the product backlog based on business value and CJ talent needs.
• Write clear and actionable user stories and acceptance criteria.
• Ensure the development team understands the requirements and the "why" behind them.
• Outline User experience framework and mock-ups for product development.
• Apply resource management skills to outline required team members for development needs.

Stakeholder Engagement:

• Collaborate with stakeholders, including all levels within the CJ organization, to gather requirements and feedback.
• Facilitate regular meetings with stakeholders to keep them informed about the product development progress and manage expectations.
• Maintain up to date documentation to ensure consistent transparency for stakeholders and business leaders.

Sprint Planning and Review:

• Lead sprint planning sessions to define the scope and objectives of each sprint.
• Participate in daily stand-ups, sprint reviews, and retrospectives to ensure smooth progress and continuous improvement.
• Make necessary adjustments to the product backlog based on sprint outcomes and feedback.

Release Management:

• Plan and manage product releases, including coordination with Solutions and support teams for go-to-market activities.
• Ensure that the product meets quality standards and delivers a seamless user experience.

Metrics and Reporting:

• Define and track key performance indicators (KPIs) to measure product success and impact.
• Collaborate with Solutions team on monitoring adoption rates, and further product development and enhancement needs.

Mentorship:

• Work with BPA leadership to support in employee development and focus on fostering strong mentor-mentee relationships that contribute to personal and professional growth

Qualifications

• Bachelor’s degree in business or marketing disciplines or equivalent degree is required
• Certification in Agile principles and practices, such as Scrum.
• 4+ years of business analysis experience around database marketing technologies and data management, and technical understanding in these areas
• 4+ years’ experience as product owner in digital marketing product or data integration platform with a solid understanding of users, the marketplace, the competition and of future trends of the Marketing and customer data platform space
• Good experience in working with geographically and culturally diverse teams
• Good experience coordinating between business stakeholders and development teams
• Experience in working with Matrix organizations
• Excellent written and verbal communication skills
• Ability to handle complex products
• Excellent analytical and problem-solving skills 
• Ability to diagnose and troubleshoot problems quickly
• Strong attention to detail and QA

Nice to have qualifications:

• Good understanding of the capabilities of SQL, ETL, DW, Cloud (AWS), Big data, API and web technologies
• Good understanding of the Microsoft Suite, and Salesforce platform
• Certification in Digital Marketing 
• Functional knowledge of digital, affiliate, influencer and lead generation marketing

Additional Information

Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.

Publicis Groupe Commitment to Diversity & Equity Policy:

Publicis Groupe is deeply committed to diversity and inclusion in spirit and in action at every level of the organization. It reflects our core values and embodies our purpose of building a great company enabling human potential. We have a deep-rooted appreciation for how diversity of thought drives innovation, and we ground that value in a culture of collaboration and connected thinking.

• Diversity & inclusion are business imperatives on which Publicis Groupe will not negotiate. While fostering a work environment that is inclusive of all talent is a collective responsibility, it is leadership’s job to nurture the career aspirations and goals of all our talent. Promoting gender equality starts at the top and the Groupe will not tolerate anyone speaking for our organization who does not value the importance of inclusion. Publicis Groupe works very hard to champion diversity and will continue to insist that each agency’s leadership be champions of both diversity and inclusion.
• Our Core values “ VIVA LA DIFFERENC’E is based on the very aspect of celebrating differences 
• Our strategy focuses on bringing together teams with diverse perspectives, disciplines, and experiences, because diversity of thought best serves our clients and their customers who they aspire to impact

Equal Employment Commitment:

1. We provide equal opportunities to all our employees and to all eligible applicants for employment in our company. We do not unfairly discriminate on any ground, including race, caste, religion, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin, disability or any other category protected by applicable law.
2. When recruiting, developing and promoting our employees, our decisions will be based solely on performance, merit, competence and potential.
3. We shall have fair, transparent and clear employee policies which promote diversity and equality, in accordance with applicable law and other provisions of this Code. These policies shall provide for clear terms of employment, training, development and performance management.